Customer Testimonials

Always enjoy ordering from TREK. Wide variety and quick shipping.

Great app with tracking, have trouble connecting strava tho

Sales folks were great.
Service folks professional. Bike is outstanding

I like the products and my experience with local Trek people is positive

I’ve always wanted a Trek bike but always gotten talked out of it by the store I was at. I decided for my retirement I wanted a Trek bicycle to get back into shape after knee replacement surgery. I was looking for a color that matched my car & truck, but in the model I wanted FX it wasn’t available. I searched your website willing to travel but no one had it. I walked into my local store Rogue Cycles in Rockville Center NY & walked out with a blue Gen 3 FX 3! They were awesome! My wife & I found your riding app & have completed the 4 on the 4th and are looking to qualify for mileage runs as well!
I have been converted to a loyal customer! Keep up the good work!
Thanks
John Gales

High quality, user friendly, bought a seat that fits my rump better.

easy to use

Great customer service

Luv the Bike. The way it Rides,Durability n
Staff is the Best at Buke Shop

I love Trek as a company, has aged my health.

But this question might be about the website.
If so…..
I like the videos on learning, whether a how-to or just learning something about bikes.
Some videos on teaching riding techniques could be helpful.

I wish you had a better line of shirts, hoodies, hats, etc. and just regular Trek logos. I would wear those and promote the brand. I don’t love the choices you have in general, think y’all can do better.

But I really love the company overall, and the people who work in the North Raleigh store but really all the folks in the North Carolina Triangle stores. The service, sales and the rides.

I love everything about tge TREK experience

It was good. I learned that if you see a bike you like buy it cause it will be gone. I got lucky. Love the bike. I had a raleigh road bike for many years. I plan on buying another Trek for the wife next year. Keep up the great work you guys do. Also the Corpus Christi Trek Shop people were awesome in helping me choose the right bike for me.

The website is user-friendly, making it easy to navigate through various bike models, accessories, and helpful resources. The detailed descriptions and specs helped me make an informed decision, and the customer reviews provided great insight.
The ordering process was seamless, and the delivery to the local store was prompt.

I love the trek bikes as I have 2 mountain trek bike that I had purchases 15 years ago and is still in use. THe FX2s is pretty good for me to use as now I ma able (due to my age) can get over hills better.

Easy.

The website is easy to use. Love the fact that you can pick up in store. I was able to find what I was looking for very easily.

Excellent experience. Painless shipping and pickup process. Would recommend to a friend.

The entire staff at Trek Geneva are amazing and all go above and beyond!

Friendly
Helpful
Knowledgeable

The bike came 99% ready to go, was accurately described and it is a joy to ride. I made some upgrades to make the stem more reachable for me and put in a suspension seat. I use it all the time in fact tomorrow morning I'm going to ride it to work..

Great staff at Ballston Trek. Cameron is great and good group rides

I like their advocacy for biking and promotions to get people involved

Great bike, local support.

Love everything about Trek

Friendly. Just wish new app saved routes done and bike garage was more developed.

I love working with trek on line services

Well designed website

Easy website to check out items on what you're looking for.

Everybody was friendly and they got right on my repair and fixed it very quickly!

Great site and easy to use.