Customer Testimonials

Ease of use

My entire experience over the past few months has been incredible... friendly, knowledgeable staff, assistance, warranty work and organized rides

Great bike

Staff, stock of items

You're doing great! Your employees are always willing to help. Knowing there is local support is such a fantastic experience!

I really like how easy it is to look up my bikes in the archives and find replacement parts as things wear out. That’s a really nice feature. The suspension set up is nice too, could even be turned into an app to make it one step quicker.

The website is easy to use and easy on the eyes, with very complete product information for most things I've looked at, bikes in particular, it's really nice previous model years are archived so you can reference what parts and specs that came on your bike should you forget.

I also really like how wheel product pages come with the PDF containing detail blow ups of how the they are constructed, so you can figure out replacement part numbers, it was really nice it included additional parts, such as the free hub body needed to convert from Shimano to XDR.

There's nothing more frustrating than an incomplete product website, it should be the source of truth for the thing you bought, so really nice work there, Trek!

bike store employees

My experience at Trek was wonderful. The employees were so helpful and knowledgeable. I wasn't sure what to expect and I was absolutely pleased with the service. I will recommend Trek to anyone in the market for a bicycle!

I have had excellent service from trek therefore my daughter and her husband both bought trek for themselves and their two kids.

Easy to navigate

Very friendly and not pushy service.

Once again the staff at Trek Davenport amazed me with the crazy fast service! You know how amazing they are when I create excuses to go to the shop, even if I’m not intending to buy anything. My Wife calls it an illness, but I usually don’t listen to her anyway. Kinda joking as she LOVES her Allant 8S!
Seriously the entire staff is amazing, always have what I need or want in stock, and fair prices on everything. I have a long time friend that owns a shop a few miles away, but I still choose Trek Davenport because of the incredible service!

I’ve started out on a Specialized but once I switched to Trek I wouldn’t want to go back. The products are state of the art, amazing quality, and super fun to ride. They have bikes for all aspects of riding and great customer service.

Very nice layout of the website, easy to navigate, polished looking, great selection of products (all of high quality), and got what I want quickly.

Awesome service team

Trek has done a great job of providing prompt and satisfactory customer service, in addition to them honoring their great warranty.

Fun people to deal with and awesome cyclists

Everything. I own 4 Trek Bikes currently. Amazing products!

Fun and easy.

Staff have always been very friendly and helpful with respect to sales and maintenance.

Loved the free T-shirt on Star Wars Day!

I've spoken to a few agents over a month process until I could decide on what I wanted. They did good with always helping me, answering my questions and not pressuring me into buying a bike.

The entire staff is always help and answer any questions! My new biking experience at Trek has been nothing short of an amazing experience! Especially, shopping at the store or simply looking for new knowledge! Thank you all!

The fun in riding and going a good distance because I can. 11 - 12 miles at a time. Not a marathon but a good start and exercise for me everyday.

Great experience overall. Bike is great. Was packaged to a very high standard. Easy to assemble. Took a little long to ship out but still arrived when within the time it stated when order was placed. I would highly recommend trek and I will be ordering all my future bikes from them.

It was easy and convenient. Thank you!

In-store delivery and assembly. Friendly service and good communication. Great bike.

great customer service

They were very fast in fulfilling my order and it came exactly how I would expect.