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Customer Testimonials
Concise relevant detailed product specifications ; easy to place an order
Fast and reliable
Like your hybrids
To be honest de process was good but I did have a problem with the store which my package was delivered. I am not sure if I did the mistake or if it was accidentally sent to another store but it wasn’t the store I wanted it to be send to (closest to my house) and I had to drive 45 min to the other locationz
I love my new Solstice helmet! It is lightweight, fits well, and even matches my e-trike! :)
The Wahoo Trail 20” took my kids MTB riding to the next level. It’s a great bike to learn the fundamentals, and it’s a looker too! He gets a lot of compliments on those oil slick rims.
Nicely priced and excellent quality.
Excellent customer service
Good quality and selection of equipment.
I was able to find the accessories I wanted at a good price, and they were delivered promptly.
It shows the various models and provides specs for each. Informative
Geneva Trek provides wonderful service and advise.
Easy to assemble and so far the bike exceeds my expectations
Ease of access & product description & availability
I liked the quality of the bikes
Website easy
The items I ordered were quality products and the fast free shipping.
very easy to navigate the site. Also, your online chat help is totally awesome!!!
My experience was amazing , from start to finish ! On line site went with ease and prices are great ! Thank you
Went above and beyond to correct a mis-delivered order!
Easy to order. Quick shipping. I was able to pick up my order at the Trek store.
Well made and reliable bikes for those who really know bikes. We also have never had a bad interaction with anyone from Trek Bikes, any retail store or from Trek Travel. Great customer service!
The person was very helpful. The store in Fort Lauderdale was amazing.
Josh was very helpful in explaining to me how to return a wrong battery cable that I ordered and showing me the correct cable to re-order. Thank you.
I love the brand, it’s history and what John Burke and the company values are.
The website is user friendly and easy to use. The interactive tools for comparing bikes and building options is helpful to determine options and pricing to make educated buying decisions.
It was easy to navigate and offered free shipping to a location
I had a terrible experience with the south Tampa trek store so was nervous about going to another but I was worried for nothing. The Dunedin store was extremely helpful, and kept me informed of all steps of the process. They were on time and professional. I highly recommend.
Great quality products, helpful local bike shop, appreciative of NICA support.
Quick delivery