Customer Testimonials

about the 10th trek i bought.....luv em

GREAT PRICE
FAST DELIVERY

Online purchase, ship to home. Assembly went smoothly. The assembly instructions are very good. The tools are included. We love the townie go!
Easy to pedal plus the pedal assist really helps on hills and in headwinds.

Easy process and quick delivery

Great experience. Easy to order and quick delivery.

Very good experience. Bike photos/description was very accurate. Arrived 1 day after ordering. Assembly went well.

Price and ease of ordering

Quick and easy.

Amazing! Great customer service!

I work here. It's always a great experience

always get a person to help. helpful, always give advice, no pressure sales!

I found exactly what I was looking for. Prompt delivery, and no hassle exchange for another size.

Easy

Great purchasing on line experience. Good and puntual delivery.

The bike was honestly appraised and flawlessly packaged for assembly by a lay person. It does not hurt that the first ride I had on the bike was the best ride ever in terms of quality suspension, electronic shifting and ease of use. I have recommended the Red Barn to several of my friends.

Great company, amazing customer service, talked to Eric about my issue and he resolved it instantly, no pictures needed, I am so happy with the service give Eric a raise!

TREK Customer Service is outstanding. Of course, their bikes and equipment are of superior quality, but the customer service you receive from them is worth noting. Just for the mere fact they treated me so well, I will always buy gear from them and share my experience with friends and family. A special thanks to Skip !

Kelly

Very easy returns

Fast and easy shipping to my local dealer. I did not know trek was associated with Electra so bonus.

Reliable bike and reasonable price.

Very helpful and understanding.

Easy and convenient.

The bike is beautiful and I’m very happy with my purchase! The bike store I chose to pick it up from is also amazing. The guys there were so helpful when I went to pick up my bike. They installed the kickstand I purchased when I went to pick it up and had me take it for a spin to make sure the seat was at a good place which it was. I’m looking forward to going back to that store for any other accessories I may want or if any issues arise with my bike. Very happy with everything overall!

Love the bike, it rides super smooth and that it was shipped to my local store.

Delivered promptly to my home . Very well packaged and excellent assembly instructions as well as included and quality tools. As someone looking to get a little exercise, the trek Daul Sport 3 for me and Verse 2 for her, allows us to push the boundaries to just how far this biking to better health will go..whether neighborhood rides or the Katy Trail , we feel ready. Our recent experience with the trusted Trek brand has made us very comfortable with our purchases.

Great customer service.

It was very easy to order although the process did allow me to buy the wrong size bike and I had to return it. The return process was very easy and led me to a Trek Bike store where I did get the right size bike and model.

Great price product shipped quickly and as described.

Good bikes, good people

Quality and support!