Customer Testimonials

It is easy to find what you want and great to have free shipping to your local bike shop

Bike arrived in great condition. Very happy.
Wish the bike could be shipped to a local trek shop to pick up.

Very quick and exactly what I needed.

easy tp find information

parts arrive quickly. Easy to find parts online.

Trek is just a brand I like, it seems to share my values, and because the local Trek dealer (Bike Factory in Honolulu) has really become a e-bike/e-motorcycle dealers and clearly doesn't care about pedal bikes... I find myself having to do my shopping with Trek's web site.

I'd rather spend my money at the local shop, but because of their business practices and focus on e-motorcycles, to the exclusion of more traditional bikes, I've shifted my buying online. I pay the same, but wait for shipping, but I get my parts and accessories...

Trek's web store is fine, a little sluggish maybe, but fine.

Also if you search for "Fenders" the "BlendR FendR" doesn't appear. Frankly it's a great fender, perfect enough for my commuter bike, I want to get a second for my weekend warrior bike. It's a good enough fender I'm tell you about it! but again, it doesn't show up on searches for "fender" are really should. I think it would get a lot more love...

Quality products and available services from local Trek Bike stores

great customer service and quality bike!

Easy, and super customer service. Shipping was also fast

Great customer service. Bike was 100% exactly as described used. I would buy again.

Loved it! All the necessary information to make a decision was there. The option to pick up fully assembled at a local bike shop is genius. I got the bike ready to ride, and got to meet the bike shop owner.

The packaging was very neat, and the bike is very sturdy, which I really liked. I’m already thinking about purchasing again.

Free shipping. Free returns at store. Everything at one site

Ordering direct to store was very convenient and shipping was fast. The staff at the Trek Store in Ballston/Arlington VA were very friendly and called as soon as the order arrived. They also offered additional help and services during pickup.

All went well. Bike rides are excellent. Very Satisfied. Thanks

Good prices, quick shipping and helpful wmployees

Website was easy to navigate and placing my order was quick and painless. Item shipped on time and was exactly as described.

Web site is easy to navigate. Products needed found and available.

Great after sales support!
Although batteries are hard to find on my Powerfly 4 Gen 4.
More power to Trek!

They have just the tires I need.

I shopped online for a bicycle helmet for my wife. The Trek helmet has the safety features (M something) for safety and, most importantly, it is bright red. Shipping was fast and easy. Helmet arrived just as it should!

Tike came super quick and was packaged beautifully for not dings or breaks.

Nice bike with great components on sale at low price.

Fast and great service. Very pleased. Love the rosco 7 bike. Having a great time with the bike

Simple and clear process

Long standing customer, always get great service

Very easy to find what I was looking for. I really liked the compare feature. That really helped with making my final decision on a bike. Shipping was super quick. Overall a great experience.

The packaging presentation was excellent. The instructions easy step by step illustrations left nothing to question.

Website runs well. Was easy to purchase my bike.

Fair pricing, quick delivery, easy assembly, and great bikes