based on 5460 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Knowledge Sales Staff
Many options and good inventory
Works very well for my bad feet. More comfortable soft well made. Be back to get another pair.. Thank you.
Personal service that guarantees good shoe fit. Jacky certainly knows feet and has great insight for the right shoe and ideas for stretching prior to workout/exercise.
I’ve had some plantar fasciaitis in my left foot for a while. Not debilitating, but pretty annoying. Hot epson salt soaks helped, as did rolling my feet and stretching. I came in Tuesday and got sized and fitted for some better support. The gentleman working (Jeff? Bald, glasses, a touch of southern accent, SUPER NICE) had me try on 3 pairs of shoes. I got the hoka bondi 8 and have worn them for 2 days now and my foot feels exponentially better. Thank you so much!
Jordan was wonderful patient and knowledgeable in helping me find the sandal best for me . I really appreciated her being so kind .
Our sales lady was very patient. She listened carefully to my husband and found that a wider size would probably be better than the one he had previously been fitted for. He tried on. a pair that the fit was fine, but the wrong color. She has ordered the shoe in a color he preferred and we are waiting for the delivery.
Thank you
Staff were incredibly helpful
I loved that I got a detailed scan of my feet and had a knowledgeable person helping me pick out the right shoes.
These are the most comfortable shoes I have ever worn. I love the flexibility as well!
The employees were very warm and welcoming. This was appreciated. I was given some good tips on the sneaker that would accommodate the bunion. The young lady was spot on. The Topo sneaker was comfortable and I made the purchase. Thank you for the help.
good selection. Patient and knowledgeable staff
Best staff ever!! Everyone is super friendly and helpful!! I LOVE Fleet Feet VV!!
The service was top notch but I couldn't wear the flip flops because my balance was off. I had to return the purchase which I got full refund.
Very knowledgeable and friendly staff. Very comfortable shoes!
Glenda
Excellent service and quick. Good pricing.
Super helpful and friendly staff 💛
Your great customer service, knowledge and selection!
Very helpful! Professional & took time with you!
Service is fantastic !!!! Will only buy my shoes here because of that service 😊
Very considerate and conscientious staff. Big selection of Hoka shoes
Your team is always very helpful and honest when I'm buying shoes. Especially when I'm switching brands.
The sales person that worked with me was super helpful.
1:1 service, not rushed, not pressured into buying the most expensive shoe.
Friendly and efficient.
Very professional. Ordered my shoes promptly and arrived on time. Thanks.
Very helpful and patient. They brought me out several different shoes and never got frustrated with me. Never pushed me into a certain direction or brand. Very pleased with my overall experience.
The individual help given to find my shoes.
Customer service was great.
Outstanding shoes. They fit like a dream. The service was very knowledgeable.
Custom fit