based on 4892 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The fitting experience was very good. Melissa was very knowledgeable and patient. She spent a lot of time making sure I got the shoes that fit well and there was not pressure to buy one pair of shoes over another.
Carter helped us out, and he was fantastic! Love that he went to a D3 school as my daughter is doing. He was genuine and very helpful with finding her the right she-- she is even pickier than me!
I like both locations. Staff is courteous and friendly. I like the products that are carried, Hoka, Rabbit to name a few.
This was my first time there and I was really impressed with the knowledge to the lady who waited on me. However after wearing these shoes for two days they are NOT working out!! I paid $175.00 and my feet are killing me
Person who helped me gave me lots of options and listen to what I was looking for in a shoe.
Spectacular employees
Friendly staff, and excellent no hassle return policy. I recommend Fleet Feet to people all the time.
Feet mapping
Katherine was very helpful, and I learned a lot form the foot analysis.
Prompt personal service. Staff was very professional and very knowledgeable
Excellent Services
Service and expertise are top notch. Large inventory of quality shoes at competitive prices,
Always very helpful and friendly!
Wonderful friendly and knowledgeable staff
Staff was knowledgeable and very polite. I talked with them on the phone and they had what I needed. They held if for me until I was able to get in there and pick it up.
Return policy
I enjoyed the detailed attention to finding a well fitting shoe.
Great service and great shoes! Won’t buy anywhere else!
Customer service is wonderful!
One on one customer service.
The process was very easy and the shoes were perfect for what I was looking for.
Well educated on the merchandise they sell! Enjoyed my latest visit
Your staff was pleasant and very helpful. They were attentive and courteous.
Employee gave me a good selection and we got the right shoes. Even helped put on my shoe ties. I love Fleet.Feet.
Great people great products
libby needs a raise!
Helpful and kind staff. Offer discount for school runners.
Loved the personal attention we received and the helpful suggestions!
excellent personal attention. Expensive, but hopefully the shoes will make my hikes and walks comfortable for another year.
I like that I can get shoes for my wide feet.