based on 3347 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Went to Fleet Feet to be fitted using the 3D foot scan and step analysis. The amazing service didn’t stop there. Mary, the rep that helped me, was very helpful in providing information and detailed insight about each product. She had a great attitude. She worked with me for maybe over an hour as I tried on several different shoes and inserts after the fitting. My fiancé and I enjoyed chatting with her as she was very personable and professional as we got to know each her. We had never been to Fleet Feet until now but I definitely will be back! I will recommend y’all to friends, family, and acquaintances that are interested in finding the PERFECT running shoe. I was so impressed that I bought 2 pairs of shoes , 2 inserts, 2 pair of socks. Not for one second have I regretted spending that $487. Well worth it! I will be back, as I even joined the membership that was offered at check out! Please give Mary kudos as she was absolutely stellar at her job! She has a bright future, show her love as she is very a valuable asset to your brand! Thanks Mary, and Fleet Feet!
The staff are knowledgeable and efficient!
I loved seeing how different my feet were and with the help of the assistant, I changed my opinion about sizing
Friendly staff
Great service
Amazing customer service, patient and friendly staff!
The rep that helped me was very helpful, patient, & informative. I had a good experience.
Have bought my shoes from GG now Fleet Feet for years. Staff have been knowledgeable in all of their products. And my feet have been comfortable for years
I like the personal one on one service.
Friendly and included a lot of explanation.
The products are EXTREMELY HIGH QUALITY. Hokas make a big difference in my workouts.
Knowledgeable staff, excellent selection of quality brands.
The people were very knowledgeable and friendly.
Great staff!
Had a great experience with Megan and Jasmine yesterday!! If you are on the fence about investing in some quality footwear… Do not hesitate to go in and ask questions. They are very knowledgeable and attentive.
I love my new shoes!!
Your staff at the Frisco Texas location is absolutely the best.
Fit well, the shoe has really helped in making my morning work out better.
Less fatigue and no more foot pain.
The young man that helped me out was very polite and helped me find a good pair of shoes.
The product and the knowledge of the staff.
Your people
The staff make the shopping experience easy and personalize it to my needs.
Caleb is an absolute rockstar! He is insanely knowledgeable and wants to ensure that your foot goes in the proper shoe. Fleet Feet has a great variety of good quality shoes, but more importantly an excellent customer experience. I highly recommend asking for Caleb!
Quality products, knowledgeable staff, loyalty rewards. Cameron was amazing to work with. To be so young, he was very professional, personal and knowledgeable about your products and what my family needed.
You actually have customer service!
Knowledgeable and friendly staff that took the time to really provide the assistance that I needed. Shoes are amazing! Highly recommend!
Employees are very helpful, and the store is convenient.
You walk into the store knowing what you all stand for. The personalized service and ability to try the products is really helpful and clearly helps close sales.
Great service and staff.
The woman who helped me was extremely knowledgable and I left feeling like I knew a lot about my feet and had the best shoes for them and my running patterns.
Awesome sales persons ! Very knowledgeable!