8267 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great, friendly, knowledgeable personalized service. Besides having great products! Highly recommend.
The size of the store was perfect. I had many choices but they were presented in an orderly manner. The people there were helpful and kind.
Very helpful staff who know just how to fit shoes with a personal touch.
Mike was so helpful. He took so much time with me, even with my high energy kids. He was so patient and gave me things to pay attention to with each of the 7 shoes I tried on! Love my new shoes and socks!!!
Excellent service and quality products
Well informed and knowledgeable salesperson. Low key, honest approach
The store has a great selection of shoes and the staff spent as much time as I needed to find me exactly the shoes I wanted. I can't say enough good things about this store and it's staff, they're the best!
Had one pair of Hoka shoes I bought from Fleet Feet a couple years ago and enjoyed the experience of fitting so I wanted another pair. Store rep was pleasant and helpful.
You guys work to make sure your customers feet recover, heal and enjoy their walks and runs
My salesperson was attentive and knowledgeable. Only worn my new shoes a few times and they feel great
Knowledge on products was very good.
Everything
The customer service personnel was extremely helpful and personal. I enjoyed her input and guidance.
Feet scanned for personal fitting, knowledgeable staff, great community events.
The salesman was great
Excellent personal service and high quality shoe selection.
They have athletic shoes for narrow fleet.
Good quality products. Excellent service.
Overall knowledge and customer service.
Good shoes and good service. I’ll be back because they sell narrow sizes.
The sales associate that helped me, Eric I believe was his name was super friendly and extremely helpful in assisting me with finding the right fit for me. I’m very happy with my purchase and would highly recommend that store location to anyone. Both associates were very knowledgeable about the products and made my first experience at Fleet Feet very enjoyable!
Thanks Eric 🤙🏼
The whole experience was great from start to finish. We were able to get shoes that were super comfortable and even socks that blew our minds! Thank you!
Very polite and helpful. I love the shoes but the right one has ruled my ankle and made a bad place.
I left the store confident that I had the best shoes for my problem feet. Roxie took the time to let me try on several different brands and styles, some more than once. She also shared that I should take them home and use them as there was a 60-day return window in case they didn’t turn out to be a good choice.
Very knowledgeable people and great help!!
The young man who helped me with shoes was very friendly and helpful. He made suggestions but wasn’t pushy trying to make a sale. Love my shoes!! Super cute and so comfortable. Thank you, Fleet feet!!
Knowledgeable staff… and a great customer care and experience was very refreshing… thank you
Knowledgeable about shoes for specific needs
Great products and helpful staff.