based on 449 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The gym shoes that were recommended and purchased are super comfortable. Having the correct size shoe enables me to walk more steadily as I am relearning to walk after being reliant on an ankle leg orthotic for 20 plus years. With specialized orthotics, I am brace free. Went from a 9 1/2 wide to an 81/2 wide. Your employees were super helpful, knowledgeable and made the whole experience a great one. Have already referred a friend and her Mom!
I was in the store for @10 minutes looking at shoes, no one came to see if I needed help. As I was walking out of the store someone finally asked if I needed help.
Comfortable shoes
The 60 day option and ease of exchanging sizes was fantastic and very much appreciated!
Thank you!
Employees are educated about feet needs & ate very helpful.
nice store with great people
You have the best selection of athletic shoes - I especially appreciate that you carry several choices of wide width and stability shoes for people like me with bad feet - bunions and osteoarthritis in some of my toes.
Your employees are so patient, and even more, they are so knowledgeable. I had many shoes to try on, walk around in, try multiple sizes, etc. I have been shopping here since before they were Fleet Feet. It was fun to see the stuffed "antique" phidippedes hat on display.
Staff is very helpful and knowledgeable about the products. Many options to choose from.
Great service, friendly staff, good selection in stock
The attention to detail
Great products and customer service
Polite and patient staff
I like that your employees are so friendly and knowledgeable about running shoes. I have a wide tow box and high arches. I was fitted with a great pair of shoes along with arch support. I’m happy and my feet are happy!!
Thank you Fleet Feet
Young man assisted me, was very knowledgeable, and very personable. Very nice young man. Kason (spelling?) was his name. Love my shoes so far!
Worked with Ace again, time to replace old shoes, worked with me to fine tune shoe selection, so far so good!
Love the individual attention to my personal needs and foot metrics. Much better than any Nike or adidas store I’ve ever been to!!
Cam took really good care of me in helping me select two pair of shoes. He made sure that I got the right fit, measured both feet to make sure the shoes I selected were right for me.
Always friendly and great service
I would definitely recommend Fleet Feet and I did just that today. My salesperson was very helpful and knowledgeable. She was also patient and listened to my foot issues and recommended accordingly.
Anna was extremely patient and helpful with finding the right shoe for me! She did not rush me into a decision and was so kind!
The sales people are very helpful and seem knowledgeable. The foot scan is very helpful and the store carries a nice variety of shoes. The return policy is great!! And, if you make an appointment the wait is short.
The friendliness of the sales associate
Bella is an amazing sales associate
Very helpful
Attentive staff that listen to your needs and make suggestions of what will work best. They'll keep trying until you're 100% satisfied!
I’ve been coming to fleet feet for awhile now, have always been impressed with how friendly and helpful everyone is. I always recommend fleet feet to anyone looking for running shoes or just a nice pair in general.
I thought the workers there were very knowledgeable and friendly.
Very personalized and your sales people are super knowledgeable and patient.
Friendly and helpful staff. Good options.
They were patient and helpful, already recommended a friend.