based on 4653 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service and the discounts are great for school athletes.
the sales force takes their time in getting the client the shoe they want. The ask you want the shoe is going to be used for before they select one for you, unless you already know what you want.
Great selection , but most of all, your staff is very competent, patient, and professional. One feels like they actually know what they are talking about when finding the right fit for you.
Everyone was very nice and knowledgeable
pricing shock....most expensive shoes I have ever purchased....but that isn't you...it is me. just have to get used to it. shoes are great
Had same product I bought a year ago so didn’t need to retry on a bunch of shoes to determine what’s next? In a world where it’s hard to find consistency this was a nice surprise.
Well trained staff too!
Quality products and knowledgeable staff. Stand behind their service.
The associate was thorough in explaining the scans and the recommendations. He brought two types of inserts and three types of shoes. He was very patient while I made my decision.
Great shoes and very helpful sales associates!
Great service and great quality of shoes and apparel
Top Notch Customer Service!
I appreciated the foot scans and personal recommendations.
Very focused on finding the right fit for the foot. The scan and data were great to see what my foot needed and the associate brought a great group of choices
Great selection of great shoes and love the return policy just in case the shoes don’t work out
Jaime was great. I love getting a quality pair of sneakers at a good sale price!
Always personalized service. There’s no rushing while trying on several pairs of shoes. They are very customer oriented and want to be sure you are pleased with your purchase.
I love how helpful the employees are in the store!
Thorough customer service
The shoes provide excellent support for my feet and knees.
The fitting of my shoes was very helpful
The associate did a great job listening to my wants and needs in running shoes and expertly fit me in the most comfortable pair of athletic shoes I have ever worn.
Great customer service!
One on one service!!
Shoes very comfortable and service was excellent
Great fitting shoes. Service is spot on
Personal attention
Knowledgeable about the type of shoes you may need to better support your feet
New Balance
I had awesome customer service.
Service at both stores was really good and I feel that I got a good value for what I paid.