based on 15204 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Loved the feet scan and recommendations
Have already sent 5 coworkers to McAllen store
Love my cloud monster shoes in Nimbus color
Expertise of the staff and range of sizes available
Staff was friendly, helpful and attentive.
Everyone was helpful and I love my new shoes
Customer service and knowledge of products sold me.
Personal attention and a desire to help me find the best shoe for me.
Excellent service. Ability to assess your need and offer best product. Knowledgeable, professional and friendly.
Great customer service
The staff, service and products are amazing. Everything is in stock and the staff is friendly and knowledgeable.
Personalized service and the knowledge of the staff
Good products and good service
Great service. Very thorough process. Friendly. Lovey new shoes?
Alison was my representative. She went over the top to find me the right shoe and fit. She's a keeper!
The selection of shoes is the best in the area and the prices are comparable to other venues. I will definitely recommend to others and be back!
Very good service from salesman.
One of the best stores for running/walking shoes and apparel. They honor the military also. Great selection. Their associates take their time with you and make sure your satisfied with the product on your feet.
the employee was amazing. so knowledgeable and patient. the quality of products was also great
Fleet Feet had what we needed and wanted. My husband is very hard to fit, but no problem there.
Selection of shoes
Wonderful service
Service is excellent
Excellent service and selection. The Fleet Feet representative that helped me, Hanna, could not have been better.
Knowledgeable employees
My associate was patient, knowledgeable, and informative. Appreciate the one on one time. You
I was extremely pleased and genuinely impressed with my service by Lucas. I called the day before to inquire about the return policy, because I’m really stressed out about finding a great pair of shoes, and his customer service was immediately on point. He invited me to come on in the next day, which I did. He took his time and was extremely patient with me because I’m really picky. He mentioned that he had only started two weeks previously and that absolutely blew me away. I don’t know if your training program is military-grade, or if he is wired to be so incredibly customer-service oriented, but you genuinely have a gem of an employee. He makes me want to spend hundreds on a good pair of shoes for myself. Another young lady with glasses, she had previously done the women’s triathlon a week before my triathlon this weekend, and Lucas, both stood there and gave me pointers on nutrition before my triathlon, and I just can’t tell you how much I appreciate them both taking the time to just sit there and talk to me about it. I also love my shoes. I found it ironic I walked in and ended up purchasing the exact same shoes Lucas was wearing. The OnCloud Monsters are the best sneakers I’ve ever put on my feet. Seriously, I am genuinely grateful for this experience.
Great service from Leigh(sp) the manager. Knowledgeable and reassuring about the purchase meeting my needs
Great people and prices are competitive!
Excellent service. Knowledgeable staff
Great service and products
I've been wearing the sneakers that I bought Wednesday (after the team there was able to find a pair in my size and have it sent to their store). I love them so far. My feet have not been tired the past two days. I think you have a new customer for quite some time.
I enjoyed my dealings with Brian and referred my wife to him and she has already been up to buy a pair of walking shoes. Nelson Bunn/ Hodge and Kittrell Sothebys.
I love the fantastic customer service.