based on 2928 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I had a very satisfying and successful visit to Fleet Feet. A very knowledgeable young woman helped to solve my painful foot problem with the appropriate shoe and insoles! What a relief for me to be able to walk without pain in my tight foot
Very knowledgeable and friendly associate.
She had to order the shoe I needed. It took 10 days and they feel great.
I always have a great experience when I come in for shoes! The sales people are very helpful and want you to get the very best shoe for you! Great selection of shelves and apparel and good location!
Great customer care
Your sales people are very knowledgeable & very helpful.
The service was outstanding.
Service was excellent. Chrissy (I think that was who helped us), took a lot of time, was very thorough and helpful.
Very helpful and knowledgeable. Would highly recommend the store.
Loved the tech to inform for the best fit and comfort. Plus the helpful service was great.
Great service and quality products
I’m new customer to Fleet Feet. Some staff are more trained and experienced than other staff, but the quality of the product is excellent.
I can not tell you how much I appreciate the kind, truly helpful service!
The staff is very knowledgeable and attentive. It was a great buying experience. I’m very happy with my new shoes.
Comfort
Great
If the customer has a narrow shoe width, the store's offerings are very limited. I wouldn't recommend such a customer to Fleet Foot.
The shoes are very comfortable. The staff is very knowledgeable and friendly. The employee spent a long time with me and answered all my questions and concerns.
The foot scan.
The staff is knowledgeable about your products
Thorough in assessment for good fit of shoe. Work to find right shoe and not up sell to more expensive model. Staff is friendly and knowledgeable.
I can't say enough about how easy the process was as a first time running shoe buyer. All my expectations were exceeded. Brooke was fantastic at making me feel comfortable and finding me the best fit.
Thank you for the great serivce!
Quality products and knowledgeable personnel
Fleet is the best shoe store I’ve ever seen. And I’ve seen many. The step on and walk on computers give you insight above the norm and the staff I’ve worked with there knew what they were doing. An excellent experience and the best workout shoes I’ve had the pleasure of wearing.
A happy customer.
Excellent customer service-friendly, knowledgeable staff
Up to date products, knowledgeable staff.
I was very impressed with Conner. He was very informed on products and fit me with the correct shoe in my correct size. Unfortunately, I was directed to the wrong size previously but I am confident all is well this time.
friendly and well spoken
I have purchased several pair of shoes from your store in Bonney Lake. While the personal is usually different each visit, they all seem knowledgeable about the products offered and concerned about getting me fitted in the appropriate product for my needs. Also, if what I need is not available at their location, they are more than willing to either find it at another store and have it shipped to my home.
Friendly staff
You folks are awesome! Staff is friendly, eager to help and very knowledgeable!
Friendly and professional staff.
Good quality products.