based on 1249 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I’ve had 3 shoe fittings in the last year because of the knowledge of the staff always helping me tweak my shoe selection to get the best one possible.
Had great help finding the perfect foot wear. Great walking shoe.
Always the best service - attentive, knowledgeable, personable. I’ve never had to ask if something could be ordered if it’s not in stock; it’s always offered before I even think about it.
Great service. Fast and friendly and I left with exactly what I wanted.
Friendly, knowledgeable, efficient
I didn’t feel overly confident in the knowledge of the salesperson helping me. She seemed distracted and not very confident. She did help me find a shoe that worked.
Great staff and shoes. Took extra time and care to measure my feet to provide me with the best fitted shoe.
Everyone was very helpful
The staff is overly nice and friendly and would go above and beyond to get me what I need.
It had been a very long time since I’ve had anyone give that much attention to getting a pair of shoes that fit my feet. In the past I would try many different styles to see which ones seemed to feel good not taking into account if they were correct for my feet.
Love my shoes
The staff at fleet feet are always helpful and kind.
Received great service in picking out a pair of shoes.
Sales woman was great! She gave me great info
The products sold at this store are quality products.
The associates are well trained. They take time to service you.
Friendly, knowledgeable, easy to work with, helpful.
They were very helpful
I liked the one on one customer service. I like the foot pad that scans your feet for accuracy. So cool! This was my first visit. I plan on returning. Thanks!
the kid selling shoes was great.
It was fantastic! My sales associate was knowledgeable and kind very patient. He recommended several sneakers styles. I found 2 styles which were great. I will definitely recommend which I already have and I will certainly be back as a repeat customer. Thank you.
Very knowledgeable !
I like it that effort is made to get the right fit. Just like the old days!!!
I was greeted immediately. I was treated with respect and courtesy by a very tall sales rep. I would recommend your company. Ronnie Sloan recommended me to you. We're from Monroe County, MS.
Travis Sheets was a professional and pleasure to work with
The foot scanning is super cool and I really liked having a few options of shoes to choose from. In a regular store if my regular size didn’t fit I would move on to the next pair or make. At fleet feet the employees know how the shoes are made and suggested I size up by a half and they fit so well and feel good. I wanted a shoe I could wear and be on my feet all day (like most of your customers I assume) and now I can see myself buying the on cloud monster from fleet feet over and over because they make my feet feel great and help me get through the day without sore feet or legs. Thanks!
Sales people extremely helpful and friendly.
Quality and willingness to exchange items that may not be quite the right fit. Knowledge and friendliness of staff
Service was great!!!!!
Great Service
Great Products
I received excellent, friendly, and thorough service.