based on 15204 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Love fleet feet. The customer service is wonderful. The shoes are wonderful. My kids are all runners. Fleet feet is where we go when we need shoes. I also coach a middle school cross country and track team. I send all of runners go fleet feet.
Penny was very helpful and patient in getting the right fit for me. She answered all of my questions and made an effort to address all of the quirks with my feet.
Great service very helpful will be back for sure .
Fleet Feet is my go to shoe store. Everyone is always helpful and knowledgeable. Thank you for all your help!!
The young woman who waited on me was very knowledgeable and helpful. I was disappointed in the selection of styles and colors. I would hesitate to recommend for that reason
The woman that helped us was knowledgeable, patient and pleasant to work with. We bought two pairs of shoes and we’ll definitely be back and will recommend Fleet Feet
My wife and I drive almost 3 hrs every time we need new Running gear. Jason and his team are second to none.
Knowledgeable, friendly, attentive. More retailers need to model this type of service! The world would be a better place.
The sales staff are very helpful and give you what you need.
The sales person was very knowledgeable and helpful. The person did a great job providing me with the information and best product. I would recommend fleet feet to other customers
Friendly, knowledgeable staff
The one on one service
Variety of brands. Great knowledgeable staff.
Salesman was great and found me the perfect pair of shoes.
Personal service and knowledge staff
I liked the fitting and knowledge of the salesperson. She let me take my time making up my mind and helped me select a show that worked best for me
Can’t rate product just started wearing them
The associate was great!
Very knowledgeable
The customer service is excellent and helpful in picking the correct shoes. But the prices are high.
Halley was professional and very pleasant to work with
She was patient and gave the impression she was more concerned with my having a good pair of shoes than making a sale
I love the personalized service and product knowledge of all the associates at Fleet Feet.
Staff is always very professional, friendly and knowledgeable.
Emily Catherine was great. She was knowledgeable, professional and down to earth. I will definitely ask for her when I go back.
Comfortable shoes and quality socks!
Matt was so helpful and informative- really helped a lot.
I like the variety of products and the friendly, personal staff. I also like the easy of return if something doesn’t quite work.
Very friendly and helpful. Ready to go the extra mile helping people find the right fit and shoe for the job
Kirk and his team at the Folsom shop are always 10/10!!!!
People are very friendly. Listen to what type of shoe you want. Have always bought my shoes from Fleet Feet
Walked in and was happily greeted. The whole process of sizing and getting shoes was easy and quick. I love the pair I bought and will be back.