based on 3955 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very helpful, took the time to make sure I was put in the correct shoe to meet my needs. Polite and friendly. Excellent variety of shoes
The staff is very knowledgeable and helpful to find the best shoe for you. It isn’t a pressure situation. Can bring back if not right. Love no hassles.
When I tried on the HOKA shoes, the relief from pain in my feet and legs was amazing. Carolyn was so patient and helpful, trying to assure that I get what I wanted without pressure.
Sneakers are very comfortable and staff is friendly.
The shoes were exactly what I was looking for. The young lady that waited on me was very professional,I will be back again
Customer service
Service was outstanding. Staff was ver knowledgeable in my needs for footwear. Wish that they would carry more colors of the Hoka Ahari.
Knowledgable about products, foot issues and fit
Most comfortable shoe! Bought the Brooks Ghost & feel SO much better. Thanks!
Great shoes
You care about us and do there best to find the best fit shoe for you
Great staff and service
Customer service is always friendly and a tentative and and it doesn’t matter if you’re an athlete or not, they do their best to fit you with the proper shoe that makes you feel comfortable
The girl that helped me was very helpful I would go back there again.
Quick easy, friendly replacement of defective product
Love the personalized service. My grandfather owned a shoe store like this 30 years ago. Brought back great memories.
I like the shoe store it was so clean and spaces, i like the scan feet, the technology most of all the people. The guy Aaron was so friendly, caring, young, and smart on the job.
Everything
Terry was great! She took the time to work with me to find shoes that would work with my bad back. She had many good suggestions as she really knows the running shoe business.
Sales lady was very patient and took a lot of time helping me find the right pair of shoes. I'm 76 years old with some feet issues.
We liked the foot-measuring thingy. Also I love my Mizunos, thank you for carrying them.
Top-notch lines, personalized, excellent service.
Your service is premium. You make us feel comfortable and not rushed to pick the right shoe.
Excellent service and expertise! My daughter had a fitting session with Rae Ann and she helped her pick the optimal shoe for her feet. Was amazed at the technology. Great selection of shoes and apparel.
Great products with great service
Excellent customer treatment by Luke . Really knew what he was talking about and not trying to just "sell shoes".
Salesperson was very responsive and knowledgeable.
I like the attention you receive and the knowledge of employees.
Store associates are helpful and knowledgeable about the store products.
Service was exceptional. Great selection. Found exactly what I wanted.