based on 346315 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Tracy was knowlegable, asked questions to make sure she understood what we are interested in, and offered choices with recommendations.
Knowledgeable staff and a good sale!
Everyone is very friendly and helped me get just what I was looking for.
Outstanding service
Friendly
Helpful
As always, great service and products. I don’t understand why anyone in the Sacramento area would buy running shoes from anywhere but FleetFeet.
Knowledgeable friendly sales associate.
The personal attention to finding the right size and fit for my shoes. The sales person was terrific.
Helpful staff and great products. Also love the return policy.
The service was absolutely amazing. The people who helped me was very nice and helped me a lot.
Friendly staff
I enjoy shopping at your store. The staff is friendly and helpful. I was happy to find a pair of shoes at your recent Presidents' Day sale!
Thank you,
Name removed
The high quality brands and outstanding customer service
Outstanding service and communication. Couldn’t have asked for a better experience. This my only athletic shoe store.
I count on the great customer service you've always had to get me in the right shoe, whether it's for the gym or outside.
I loved the foot scan and the careful attention to detail that the salesperson provided. She was amazing!
Quality, selection, and knowledgeable/friendly staff.
I liked that the employee listened to a bit of running injury history, was knowledgeable, and worked with me to come up with a solution. Well done.
Everyone at Fleet Feet is so helpful and they make shopping there a positive experience!
Loved the personal service and knowing what shoe to buy best for my feet.
Excellent footwear! Excellent salesperson who listened well & provided me options that would fit me well.
Top of the line footwear in size 15.
The lady who waited on us was very knowledgeful and helpful. She took her time to make sure we picked out the correct shoe.
The sales rep was very kind, knowledgeable and helpful, I was very impressed!!
Personal service
Sorry that I can’t remember his name (man with an accent) He was very patient and helped me try on quite a few pair of shoes as I’m suffering with bunion pain. He was knowledgeable and did finally find a pair that worked for me. I appreciated his patience and expertise.
Th team was very helpful in picking shoes.
I really like the personalized service and attention to detail. I felt like Pam did a great job throughout the whole fitting process and I walked out with a perfect fitting pair of running shoes.
I love both service and products. Great location too.
Matt is very knowledgeable and helpful. He is attentive and respectful. Thank you for your 60 day return policy.
Chris was very professional and attentive to our needs and took the time to understand what we were looking for in a running shoe.
We enjoyed the foot scan device that showed the structure of our feet and Achilles, which gave us a better understanding of what shoes would be the best style and fit.