based on 397229 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My daughter needed running shoes and spikes for her high school track program. The individual attention we received at Fleet Feet was amazing! She must have tried on at least twelve pairs of shoes, and the woman who helped us was extremely patient.
The staff was very knowledgeable on the products and very friendly. I will be going back.
The staff was knowledgeable and you offer shoes with no incline.
always a thorough experience. Your staff is amazing!
I liked the 1:1 attention from the sales associate. I like the quality of the shoes but wished there was more brand options.
Love the knowledge of the staff
Very helpful , find me the right feet shoes taking the time and patently explain answers all my questions
Thank I finally get the right shoes no pain no more
The woman who assisted me was fantastic, I'm sorry I didn't get her name. The products are great.
Your staff.
Great running gear, friendly, knowledgeable staff, and great deals. We also really appreciate the way that Fleet Feet supports the community and encourages outdoor activity by all. They are a very generous store and organization.
My son goes in, pics his Hokas and your staff is very helpful as he selects the newest shoe that he loves.
Very personnel. Order shoes for me and call when they mailed them out
Very helpful service!!
I loved the quality and knowledge of shoes and proper fitting.
Service from Leigh and others at High Point store is exceptional
She remembers your past purchases and preferences
She remembers my name and my family
She is extremely knowledgeable and friendly
She makes everyone feel welcomed and valued
The girl that helped me was awesome. I bought shoes, insert, and socks with padding. She said that I'd need to wear the shoes to break them in. I have worn them for two days and there is no relief on the sole of my foot. The shoes are like any other pair of athletic shoes I have bought recently but cost a lot more.
The patience and professionalism shown while fitting me with the correct size shoe went above and beyond any experience I’ve ever had. I highly recommend Fleet Feet.-Rosie Winchester
Great product friendly service.
Great store; great & attentive staff. Love our local Fleet Feet peeps ♥️
My first time ever on a Fleet Feet store! I had a very positive visit the other day. The sales person was very nice , patient & knowledgeable. I walked out with a pair of Hoka one one! I love them helps with my foot pain. I will continue to come back to but my tennis shoes!
Both seem to be very good.
I was impressed with the high tech fitting process and the knowledge of our sales associate, Berry.
I came in on Friday, December 6th and Chris, the manager, helped me. I have never been to the store, but was directed there due to some issues with my... wait for it... FEET!! Chris was amazing... he was extremely thorough and “walked” me through all the options. He left no stone unturned and there certainly is no grass growing under my feet NOW!
I love my new HOKAS and my new Balega socks!! They are loud and bright and wide and comfortable... a bit like me!! My feet are rejoicing... I’ll be back soon, as I need another pair already (HOKA) ... I can’t wear these all the time.
I truly appreciate the time spent and the knowledge gained about shoes and feet!!
Thanks Chris!!
Lori Bayer
I had never had my shoes fitted before. I have been having a great deal of foot and leg pain in the last few years. I was looking for a shoe store close to my office that had good quality shoes. I was greeted immediatley by Roger, my sales associate. He listened to me, was very knowledgable and helpful. I have a very low arch and I have broken my left ankle and my right foot, so it is very difficult to find shoes that are comfortable and not dorky looking. Roger brought out several differnet brands, and never got impatient with me. Even after 8 different shoes, he still recommended that I try on my favorite two to make sure which ones felt best. I walked all day yesterday in my new Brooks shoes. I had no pain in my feet and legs last night, not one single foot cramp! All the associates in the store were so nice and I had a great time with them. I don't really enjoy shopping so a big Thanks to everyone! The shoes were pricey, but worth every single dollar. I will be returning to this store when I need new shoes and I will tell my friends for sure! Thanks Roger, my feet are happy!
Y’all have a great selection and knowledgeable people.
Very comfortable
We appreciate the attentive customer service and selection of quality products.
Loved how knowledgeable the staff was
Very comfortable shoes