based on 337927 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I could buy the same products anywhere. What I appreciate about Fleetfeet is the personal attention given by the staff. Having shopped there for many years I am usually greeted by name. It is a friendly environment where I feel like they are looking out for me and the shoes that best suit my needs.
Great service
I loved working with Any Myers. She was well versed in shoes and great people skills. I buy product from her all day long
great associates.friendly and know their products.
the foot scan was neat and the service always great.
Friendly and knowledgeable staff.
I loved the scanning machine
Did not push any brand which I really liked. Brought out every brand shoe that was appropriate for my daughter
Good
Good service and wonderful help!! Friendly staff!
Fantastic service, great selection. Always enjoy going in there!
Great customer service! Shoe fitting and sports bra fitting very knowledgeable and comfortable.
Fleet feet has been a Heaven scent company for me. Your company was recommended to me from a lady named Cynthia Bazin who has a segment in the “Good Morning Sacramento” morning news.. My first experience with fleet feet was absolutely wonderful, my sales person was very knowledgeable, helpful, friendly and most of all, addressed my needs with a solution!!
Good selection, but above all knowledgeable, friendly, helpful staff.
I loved the consultation I got when searching for a new pair of running shoes. I really felt like I could trust the professional that I worked with!
First time there to buy some shoes for my daughter who runs for her college. Great selection and very knowledgeable staff.
I like that someone is interested in what I want and will take the time to make sure Im getting the right fit!
I love my new Brooks and incerts. Ran in them for the first time today and they helped so much. The staff at the store was very personable and really knew there stuff about all aspects of running. I’ll be back for sure!
Everything
The salesperson was very helpful. She took her time fitting me for a walking shoe. I was never pressured to pick one shoe over another. The salesperson made sure I was satisfied with the shoe I purchased. The shoe I purchased was not in stock in the summerville store, so she called another store, which they had in stock and have it sent to the summerville store.
customer service.
Great info while getting fitted for new shoes! They know their stuff.
After years of self serve, finding shoes that “worked” but not phenomenal, my brother told me I needed to go to Fleet Feet and take care of these 60 year old feet! Logan, who helped me, was wonderful. He was obviously highly trained and listened to my concerns before scanning my feet and making recommendations. It’s just been 24 hours since I left the store and have recommended to several “older” friends they need to do this!!!
The staff is fabulous!
Loved the foot scanner and knowledgeable staff
I go to a specialty running shoe retailer, and Fleet Feet specifically, for the expertise that I get with getting fit to an appropriate shoe for me.
It's the service that brings me back. Pricing could be a little better. Chris at the Syracuse NY shop was patience with my 17yr old daughter and was very knowledge. She had to get sneakers and spikes for in door track.
Always steers us in the right direction! No pressure sales!
Your STAFF!!!
Great service from Conor! Thank you!
Customer service
Am always treated as though I'm just as important as an elite runner, even though I am an older, overweight person that toys with the occasional attempt at jogging/walking.