based on 412690 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
High quality and excellent service .
That your shoe is decided by your personal foot
Very helpful staff. Got feet scanned and found sneaker that fit well. Staff gave me time and space to try out the shoes without pressure decide faster. I have been wearing the sneakers for walking (which was my need) and they are comfortable.
I would recommend for someone with foot pain issues. Sneakers are a bit pricey.
The personalized service to find the right shoe.
Ability to get a good fit that is personalized
Helpful staff
Down to earth approach
Quality stock
Trained professional staff
Best service I have ever received at a shoe store. I wish I remember the girl's name who attended me. She seemed like the manager. I know she is a college student at FSU as well. This is the store in Tallahassee. I walked in to by a pair of sliders and walked out with that and a pair of running shoes. With service and knowledge like that I will continue shopping here.
Personal service and knowledge of employees is wonderful. I prefer the more experienced staff for shoe purchases, but also love that the younger staff-high school/early college are learning in a wonderful environment. Everyone is doing a great job!!
They sell the brand I like. The customer service is always great and very helpful.
Great products and the staff is well trained and very friendly.
Service is amazing at Fleet Feet. They are very knowledgeable and helpful.
Unfortunately, our recent purchase was for my daughter, who would normally be participating in Track at this time. Unable to comment on how well the shoes we bought for her are performing.
IT WAS THOROUGH. SHE TRIED ON SHOES TILL WE HAD THE RIGHT SHOE AND THE RIGHT FIT.
THE 3D DIGITAL SIZING WAS FASCINATING.
Great shoes for my walks :)
I had a great experience purchasing my first pair of shoes from Fleet Feet Sports. I am training for a half marathon and the associate was very helpful with not only the shoes, but also with tips for training.
Everyone was very helpful, I purchased gifts for my niece.. I am so thankful for everyone's help!
Fast service
Our consultant was fabulous and very informative
The serice and products are great, thanks
Good customer service also friendly staff.
Loved the service I received and I'm happy with my new running shoes!
Friendly staff and easy to communicate with
The professional appearance and motivational approach, of some employees, to present the benefits of their product.
Thanks for the service !!!! It was outstanding.
Nice salesman, thorough
Great customer service and shoe quality
Very personalized
Seemed to make real effort to help me find correct shoe and size
Friendly and knowledgeable staff
Large variety of running shoes to choose from
I was quite disappointed in my last visit to buy shoes....which I did. No associate asked to help me. One was standing, doing nothing when I walked into the men’s shoe area and he just looked at me. I didn’t even think he was an employee. I had to stand by the register and ask for help. The previous times I have been into your store, the women who helped me were wonderful.
very helpful!
Great sales associates. Finally have shoes & inserts that fit my weird feet.
Representatives like Christian Gonzales have an incredible knowledge of running shoes and accessories. He should be either sponsored or do professional reviews. He helped me so much, his input is incredible