based on 401443 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The associate was very friendly, helpful and knowledgeable. She made finding the right shoe super easy.
Knowledgeable and friendly staff. Great selection of products too!
Great service!
Always a good experience. Very helpful, knowledgeable staff. I get all my running shoes here.
Stephanie was very helpful. I have a narrow foot and so lad that I could get a walking shoe in narrow
Due to a recommendation of a friend I went to Fleet Feet shop to look at HOKA shoes. Kellie Menke in this shop took a foot scan & made a few suggestions for shoes which I tried on. She was just a very effective individual with excellent professional knowledge & obviously a lot of real life Experience. I was very impressed with her knowledge & delivery of very pertinent & helpful information. I encouraged my husband to get a foot scan & try some shoes as well. We both bought shoes & left very pleased with this encounter. He bought Brooks & I bought HOKA. He is British & has searched internet to see if HOKA available in U.K. for a family member there. We think Kellie is a very valuable asset to FleetFeet! Cheers! We think the shoes are great too! 😊
The woman who waited on me was amazing. I loved the time and technology she used to find my perfect fit. She was also extremely knowledgeable. I wish every shopping experience was this rewarding.
The sales lady was very nice and helped me a great deal to find the right shoes for my feet. When the time comes when I need another pair, I will return. Meanwhile, I will tell others about your store.
Everyone was helpful and obviously educated about their products and Track and Field.
Nice effort but the prices were a little high and not as much knowledge as I am accustomed.
I really enjoyed how hands on the sales clerk who helped me was. I am not very social and walked in not wanting to be helped. How lost I really was! The clerk helped me find the PERFECT pair of shoes. Shoes I had no idea I needed or my feet did. I am so happy I went in!
The individual who helped me access the type of shoe I needed was very friendly and knew very well what he was talking about.
Quality shoes and knowing they are the right shoes for me as well as right for how I use them ie in the gym
Friendly, knowledgeable, and attentive staff. Thank you.
The effort extended for find the best footwear for you.
Knowledgeable staff and patient at meeting needs of the customer. I’ll keep going back for my work shoes. I’m a RN and on my feet all day. I’ve had great luck at Fleet Feet.
Service / running shoes
Excellent customer service.
Love the pair of sneakers I purchased
Wide selection, knowledgeable sales staff. Friendly
Great personalized customer service that you don't get at a big box store!
Top quality products, personalized service
Attentive sales associate. Well for to my needs.
The fitting service and scanning of the foot to find the perfect shoe that is almost molded specifically for your foot
Excellent service Friendly and knowledgeable
Great,courteous and knowledgeable service with a smile.
Very customized service!
Very knowledgeable and helpful.
I like the variety of shoes and the folks that are knowledgeable about them.
I wanted a shoe that was not in stock but he was able to locate it and have it shipped to me the next day. I like the 3D scan that assists with finding the correct shoe. The store personnel were very nice and helpful, plus they knew lots of info on the shoes.