based on 12726 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I love the kindness of the employees
I love the customer service
Salesperson was very helpful.
Great personalized customer service and quality products sold. Staff is very friendly, approachable and professional. Always a pleasure shopping at Fleet Feet.
I would highly recommend if your a runner that go to Fleet Feet they are very knowledgeable and did not push certain running shoes they explain the product in detail and differences between the different brands and you try them to see what feels right for you. I like the fact there are so many different products to choose from. I also did not feel rushed to make my decision which is important ehen choosing the best product to fit my health running future. I have ran several times since my purchase and must say feel the difference already hsvechad less pain and enjoy running and that's important as I get older. I will definitely be using Fleet Feet in the future for all my running needs.
She provided great customer service.
Service was great, really helpful!
Service is excellent and your 60 day money back guarantee helped me so much! I just got back from my pilgrimage in Spain the way of St James. I couldn’t have choosen my proper trail shoes and recovery shoes without the warranty and help of staff. Thank you so much!!!
the staff eased my nerves about trying a new shoe and I really enjoying my first week wearing the shoes
The sales person on the floor assisting me was excellent. Not pushy at all just very informative. I appreciated that persons approach to customer service.
Max spent lots of time with me to find the Perfect Shoe for me! I’m more than pleased with the shoe & his attention to detail! I’ll be back!
Johnnyp 🎹
Attentive assistance. Really appreciate the scanning of my feet.
Customer service & very knowledgeable staff
Happy Employees. Clean Stores. Easy website to use.
Very helpful and good service
The sales person did a thorough fit test in my feet and gave me a number of good options and brands, and I’m very happy with the way the shoes I picked perform and feel.
The staff was very helpful. It was a quick process to find the shoe that worked for me.
Thanks!
Reese helped me. I have been an amature runner for years and my feet were starting to really hurt. (I'm a 50 year old female.) He took his time with me, ultimately let me choose the shoe I preferred out of the 3 he selected. He had me order a size and a half larger than my foot size. The shoes feel amazing. My running is no longer unnecessarily painful. I only hurt the way a 5o year old would hurt :) My feet and knees are soo improved. He was key in this decision. Grateful to have found your store.
Great personalized service that met my needs. Thank you. I’ll be back.
Great people and products.. Love the sales process.. great job!
Shoes are very comfortable. The young man that helped men was so polite and very helpful, I believe his name was Casey. I will be back.
Staff was friendly, scanning results were helpful, great shoes made a huge difference for me!
Chiropractor.
Products. Friendly and helpful staff
They are comfortable.
Time and patience it took to get me in the right shoe.
The service , the young man was very patient with us seniors . He was very thouhough and took his time to
Make sure that we got the best fit and right style to suit our needs we will come back again just to make sure we would get him to help us.
How educated Jason was at the details of all the shoes
Ish is a great associate. Guided me well through the process.
I can buy shoes online it’s the people that make the difference.
Quality shoes and excellent customer service.