Member Testimonials
The counselors are just wonderful, I appreciate the positive values they model for my son. And a special thank you to Camp Director Matthew for being an amazing program lead!
The staff.
The people, the beautiful and clean facility, the feeling of community and welcoming spirit, the fantastic instructors and classes they lead and the awesome pool! In short, everything!!!
Although I was born and raised in Garner, I am only there intermittentantly for significant stretches to provide help to my parents who live in Heather woods across from the Y! My mom died 3 years ago and my sister 20 years ago so it's just my dad and me now. Each time I've been home, the Poole Family Y has given me much needed respite, and has been a huge part of my self-care as a main caregiver. Staff has been great and have accommodated me each time in temporarily joining while in Garner. They have even waived the sign up fee without my asking each time!
So the Y is a big part of why I love returning home, even under challenging circumstances.
Keep it up, ya'll!!!
Beth Strauss
There’s a good variety of fitness classes, excellent equipment, friendly people, and clean locker rooms.
Coach Pam swim lessons and pickleball
Very friendly staff and good equipment
Love the programs, swim and kids zone.
Increase the weight machines - rear/fly deltoid, leg press
Also, it would be great if you can put paper napkins on the workout floor. Whenever i get sweat, I would have to walk over to the reception area to get paper napkins.
Everyone there is so personal and professional everyone make you feel welcome.
I enjoy the variety of classes, the equipment and the employees are very friendly and helpful.
Clean facilities and great staff
Range of activity choices
People at the check-in desk are very friendly and always remember my name! Facility is clean and well kept. The jigsaw puzzle! Opportunities for volunteer serving and community support.
Excellent equipment and hours of operation.
Everything
I get to know people my age who exercise. I love the Thrive group & Jeanne is doing great job.
I know you added more equipment but we do need more treadmills to walk on.
I like yoga classes. Wish they didn't fill up so fast...can we have more?
Accessible, clean, friendly check-in, locker room, and workout areas. Great class instructors.
The staff is so kind and friendly, and the atmosphere is great!
The staff is always very welcoming, making every visit through the doors a pleasant experience. They are also helpful in all areas of the facility. Once I figured out how to use the app, I found it very easy to enroll and cancel classes. The indoor walking track at this facility provides me with a tool to strengthen my legs and glutes. My doctors keep reminding me that walking is the best exercise for weight loss and heart strengthening. I enjoy the pool's depth for aqua fitness classes. I am looking forward to getting healthier at the YMCA.
I love the group classes! All of the instructors are great and super encouraging! I also think the front desk staff are nice and welcoming.
I like the community; however, we don't have the class offerings that some other Y's do. We used to have Zumba Tone on Friday nights, for example, and now, it's only every 3rd Friday. If you miss it for some reason, you have to wait almost another month. Makes no sense. No TRX, no kettle bell classes, no boot camp anymore either.
The classes offered there are ones I like to take - Yoga and Body Pump. Absolutely love Molly K, wish she was able to teach every Saturday and more during the week at the 5-6PM time slot!
Also, I Poole is nearest to me and as a smaller facility, has a low key and friendly atmosphere I like.
One piece of constructive feedback: Lindsey, who teaches Body Pump on Mon and Weds evenings, is a great instructor. However, she is often unprepared - makes frequent mistakes through the routines. I think she just needs to up her game and prepare in advance for the routines she take us through, like Rae J and Stephen U at Kraft on Thursday evenings. This week I am trying Cher instead at Kraft.
I enjoy my classes and the many Thrive Senior Activities. I have many friendships I have acquired through these classes and activities. I love Ellen and Lindsey’s classes.
A few requests:
Ditch music with lyrics counter to Christian ideals touted by Young Men’s Christian Association.
Lower decibels of music in classes to a level that doesn’t damage hearing.
Please order many larger size Les Mills weights for those (especially males) in the lifting classes who can’t snap on enough weight to get the heavier workout they want.
Please allow a coffee vendor to sell coffee in the lobby.
I still absolutely love my YMCA and always promote it in the community.
Great opportunity for fitness well being .
Classes for seniors is great but would like to see option fir early evening thrive classes.
The group classes , helpful staff and diverse members
Great facility, always clean & staff are friendly & helpful
The location is very convenient
The staff was very helpful when I needed to renew/reinstate my membership. The staff who assisted me were Brian and Melissa. Thank you
We love the friendly atmosphere but having a special needs son, I wish there could be be an extra adapt exercise class due the week.
Amazing staff!! Wonderful program. My son was happy at drop off and happy and tired at pick up!! I wish y’all had this year long for track out weeks.