Member Testimonials
Professional and knowledgeable staff, clean
Friendly and clean facility.
The staff members are great! The 9:00am Water yoga and aerobics are wonderful!!! I don't know what I will do in the winter when the pool closes. You should seriously consider adding an indoor pool. It has my vote! The equipment meets my expectations. As an additional improvement, I would add an abs crunch machine, it would be nice addition to what's already there. The Thrive Exercise sessions are fantastic, Keep it going.
I love the Poole Family YMCA
The staff is friendly and there are several options for excersing.
Wide range of exercise equipment.
The pool is clean, staff are friendly
Weve always loved the summertime pool but the first time we went this year, the pool was very dirty. Full of leaves and dirt and bugs and the pool deck was covered in leaves.
Clean facility, supplies are organized, community events, classes and fitness challenges are planned accordingly and communicated to members. Instructors are awesome and make a point to say hello and get to know you.
I love the ymca but it doesn’t make sense I need to hold a family membership during the winter months when the pool is not open and the kids can’t go
Friendly staff, clean facility.
Very nice and friendly place.
Great employees, everyone has been so nice and welcoming! I have taken a water fitness class and it was great! I have enjoyed the sauna also. I have also just enjoyed the pool! Looking forward to doing more!
Convenience
Friendly and helpful staff.
Love the friendly staff and wide range of opportunities for all ages. The pool is popular and aqua fitness classes are my favorite. However, the teen lifeguards are not sufficiently observant and alert; for safety, especially for the children, the lifeguards require more oversight. Also, the outdoor showers are cold; for comfort and use, water temp should be raised to warm - not hot. Thanks!
Very clean and friendly staff.
Kids really love the pool. Slides are fun and both pools offered for different age groups.
Poole Y is close to home which makes it nice but it’s the people there that I love! The staff is so open and friendly from front desk,trainers,life guards and of course group fitness instructors!
Very nice, clean, towels provided, family friendly. Great gym and pool
Clean & modern, plenty of equipment. Very occasionally one machine may be down, but always repaired and functional in a very short time. Personal trainer rates VERY reasonable, my trainer is very knowledgeable as to working with seniors, so I'm pushed without being overwhelmed. This is the best thing I've done for my health in a long time.
Great programs for all ages, lots of activities to choose from.
Great place to be a member!
I love the new BodyPump equipment, the indoor walking track and the instructors.
Excellent gym in North Carolina the best for the family
Great staff!
Great for all ages.
Staff is awesome.
Our family loves Poole Family YMCA - your lifeguards were so sweet helping my kido with his swim tests. It took a few tries. Thank you!!
Friendly staff and great community partners
The ability to have daycare be provided so I can get a workout in daily is just amazing. The staff takes care of our baby and she is always happy to stay in play. We love the parents night out as well, that’s absolutely amazing and we always recommend to any of our other friends with kids to join the Y. We always take advantage of the pool and kid area.
The only feedback is wishing the gym area was bigger, but given the square footage it will be hard to do unless there is an expansion