Member Testimonials
The Poole Family YMCA is the best. The staff is alway there to take care all our needs & the instructors are wonderful & so caring. I feel so fortunate to be part of the Y & all those that I have met along the way.
Classes and friendliness of staff
Nice people who are very friendly. The staff is always upbeat and will greet you with a smile and welcome you with wonderful enthusiasm…it is a pleasure to be a member!!
Overall, its as very pleasant place to come too. People are very friendly, they know your name. However, I have one major complaint: The noise that emits from the gym area is horrendous when kids are present. They can get very loud.
My suggestion: You can easily add sound dampening material in the rafters over the gym are. You can also aadd sound dampening material on that walls along the gym, down stairs. This can easily reduce the decibels greatly.
Thank you
The classes provided and the instructors.
Friendly staff and wide variety of activities to get involved with. Especially enjoy the Thrive program and activities.
Flexible early hours. Adult group fitness
I enjoy the various options there are for working out. I can pivot with my workout very easily if I decide I want to try something new/different.
The bodypump new launch was awesome. the three ladies were great and music choice was motivating.
The friendly staff who will answer any question you might have, the classes available to everyone, and spending time with friends.
The friendliness of the staff.
Some workout machines are rarely being used by people. Instead , we would like to have multiple machines of the same type that are being used most by the people.
Few YMCA staff are very good & friendly at this facility. However, very few don’t greet well, they only greet Americans. Being a person of color, I feel discriminated sometimes.
The facilities are great and the staffing is super great.
I like that they hosted the “LiveStrong” program.
The friendly people,very inviting,easy to apply.
Energetic and knowledgeable instructors, cheerful staff at front desk. Equipment and rooms are in excellent condition.
The Y meets my exercise requirements. Staff is great and the members I have met are awesome.
Great classes, clean facility
Great equipment and facility and friendly staff.
The cycling classes are amazing. Temple is wonderful, and Emily is a master instructor.
Clean, welcoming, extensive machines and free weights, great classes, trainers.
Ellen, my T/Th 5:30 a.m. Body Pump instructor is amazing. I can’t always do what she shows, but she encourages me to come and adapt in any way that I can. She would rather have me there adapting, instead of never coming because I’m not able to be exact.
Love our front desk staff. So cheerful and welcoming.
Love Jeanne our Thrive-55 coordinator. She creates a real community for so many of us who are widows or singles and need to be around others for support, friendship, and mental stimulation. That is such an overlooked need and a main reason why I stay a YMCA member. Many of us in that group feel the same way.
Your instructors are top notch!!! Keeps me coming back year after year!
Classes, facilities, instructors.
Employees are friendly, and we enjoy going!
The instructors and front desk staff. The classes are extensive. Clean facility.
Friendly helpful staff and so many activities
The facility is beautiful, clean, and modern. The staff is very professional, respectful, and friendly.
The staff is very helpful. Not to crowded and the classes are great and fun. It is well maintained and clean. It is a positive environment to visit.
I love my workout friends! And I make new friends almost everyday. The facility is wonderful, accessible & purposeful. The staff is TREMENDOUS!!!