Poole

Member Testimonials

Report a concern   January 25, 2026 — Rated 10 out of 10 by Rebekah Sandell Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

From the reception desk ladies to the trainers and other members this isn't like any other Y I've ever gone to for exercise. This is an extended family in the best sense. New equipment, Instructors that change up the class routines so you don't get bored. More abled classmates get equipment for less abled classmates, etc. I regularly bore people encouraging them to join Our Poole FAMILY YMCA. Welcome to the Family.

Report a concern   January 25, 2026 — Rated 10 out of 10 by D.S. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

Ice friendly professional folks - so helpful!

Report a concern   January 24, 2026 — Rated 10 out of 10 by J.M. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

Great classes and facility

Report a concern   January 24, 2026 — Rated 10 out of 10 by B.K. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

The culture, the staff, the facilities, and the fitness class offerings

Report a concern   January 24, 2026 — Rated 10 out of 10 by D.W. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

Ellen as my class instructor for Body Pump. Thrive senior group activities. Sense of community. Christian environment.

Report a concern   January 23, 2026 — Rated 10 out of 10 by Oliver Dale Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

Friendly, clean, excellent staff, great exercise classes, and modern workout machines. And you've expanded your pickleball times (thank you!) It's become our go-to place for fun. The only thing you lack is an indoor pool, but your outdoor sessions in warmer weather are terrific.
Your opportunities for seniors through your Thrive program are great fun and have made my wife a daily participant. Your latest attraction (Cardio Drumming) is inspired.
I've recently taken advantage of your personal training expertise and, not surprisingly, it features the same excellence and attention to detail that make the rest of the Poole YMCA so special.
The management team is well-led and focused on the right values, from kids through seniors.
Thank you for making our life in NC such a joy.

Report a concern   January 22, 2026 — Rated 9 out of 10 by I.B. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

-The Thrive Senior Group Classes
-The machines
-Water Aerobics (during seasons)

Report a concern   January 18, 2026 — Rated 9 out of 10 by J.T. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

Everyone is very helpful and friendly.

Report a concern   January 18, 2026 — Rated 10 out of 10 by Pandora Snyder Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

clean excellent customer service

Report a concern   January 18, 2026 — Rated 9 out of 10 by L.S. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

New gym equipment treadmills. More Thrive experiences. Getting to know more people.

Report a concern   January 18, 2026 — Rated 10 out of 10 by D.C. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

The staff members and people there are all very friendly. I was helped in every details after registering for the early morning class there. Certainly will go there again!

Report a concern   January 17, 2026 — Rated 10 out of 10 by W.H. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

Everything is first class!

Report a concern   January 17, 2026 — Rated 10 out of 10 by J.A. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

Great atmosphere, multiple classes, separate kids zone for newborns

Report a concern   January 17, 2026 — Rated 10 out of 10 by N.R. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

Friendly and helpful staff. Good equipment.

Report a concern   January 16, 2026 — Rated 10 out of 10 by B.L. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

Staff is great,new equipment is awesome.

Report a concern   January 16, 2026 — Rated 10 out of 10 by S.C. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

Convenient location Friendly staff. Kim always greets with a smile Phillip was a little cool and distracted, but has gotten warmer and more friendly. Like the updated equipment. Wish you had some of the same TRX classs as Southeast

Report a concern   January 15, 2026 — Rated 10 out of 10 by B.C. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

I love your instructors and also the classes you offer!

Report a concern   January 14, 2026 — Rated 10 out of 10 by S.E. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

No judging place - friendly, organized, clean

Report a concern   January 13, 2026 — Rated 10 out of 10 by S.W. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

It saved my life

Report a concern   January 13, 2026 — Rated 10 out of 10 by R.K. Poole Family YMCA - After School
What do you like about your Poole Family YMCA - After School experience?

The amazing staff.

Report a concern   January 11, 2026 — Rated 10 out of 10 by A.D. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

The staff personnel are great. The facility is always kept in good condition. The clientele are very friendly and well behaved.

Report a concern   January 11, 2026 — Rated 10 out of 10 by Betty Barfield Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

Equipment, cleanliness, and politeness of staff members

Report a concern   January 10, 2026 — Rated 10 out of 10 by C.F. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

The childcare is very consistent and staff are kind and engaged with the kids, which makes a big difference for my kids feeling comfortable when I drop them off. I really appreciate how welcoming instructors are to new people and that there are all types of bodies, people and ages that work out.

I like that the lockers rooms and showers are always clean, quiet and comfortable.

Report a concern   January 9, 2026 — Rated 10 out of 10 by J.S. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

Friendly people make all the difference!

Report a concern   January 9, 2026 — Rated 10 out of 10 by B.K. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

Friendly staff that are always ready to help. Great welcoming atmosphere

Report a concern   January 9, 2026 — Rated 10 out of 10 by A.B. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

The Poole family Y is my one of my favorite places on earth. That staff I love dearly, Ms Nadia, Jeff, Brian, Robin, Noah, Spielman, Ms Kim, McFarland, and others I haven’t mentioned always put a smile on my face when I come there.
The members I love dearly as well, the comradery is second to none. I will highly recommend anyone looking to be part of a culture that is wonderful to be a part of.

All of this is said with me taking aside the fact after work basketball is now being condensed in a fashion where its consequences were not thought out.

@#SaveYMCABasketball

Report a concern   January 9, 2026 — Rated 10 out of 10 by G.H. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

The equipment is new and well maintained. The staff is friendly and courteous. Customer service and satisfaction is exceptional!

Report a concern   January 8, 2026 — Rated 10 out of 10 by Dana Eaves Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

Great friendly vibe in group
Classes. Not pretentious or intimidating.

Report a concern   January 8, 2026 — Rated 9 out of 10 by W.M. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

Staff, classes for seniors, location

Report a concern   January 8, 2026 — Rated 10 out of 10 by S.P. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

Everyone is professional and friendly. The atmosphere is clean and safe. The instructors care about you and your goals and it shows. A big shout out to Ellen, Jennifer, Lindsey, Leah, Temple, and Emily. Thank you. Always a pleasant experience.


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