Member Testimonials
Friendly staff, good equipment, clean facility. Good environment to better my fitness.
My daughter loves after school. She's made great connections with her peers and LOVES her counselors. We are so grateful for this program.
The variety of classes. The staff is very friendly and welcoming upon arrival.
The facility is clean
We moved from Cary in 2020 during the pandemic and were memebers of the Kraft YMCA.
We recently returned and moved to Raleigh, newr Garner and The Poole YMCA where we renewed our membership. Your staff , Cynthia and Brian were great introducing us and registering us.
Latest equipment and assistance if you need help operating the equipment.
Friendly staff and clean facilities.
The staff is very caring people.
The fitness classes and the wonderful staff.
My kids just love it
They really get to know my child. They are a big extension of our family.
The staff & instructors are very friendly & helpful. That includes the teachers in kid zone. I do wish the Werq class in Sundays was moved back to 2pm. It was working for all of those thst attended the class. But now since it has moved to 1pm its hard getting there coming from church.
Friendly staff and a nice, clean workout facility!
I love the instructors and the classes. There is a nice variety of classes, and all of the instructors are extremely welcoming and encouraging, and they make being there and working out a positive experience. I also appreciate the friendly people at the front desk. They are always pleasant. The facility is well maintained. I have thoroughly enjoyed my membership so far!
Friendly staff, easy check in, parking adequate, class sizes and studio allow enough room to not feel crowded. Opportunities to volunteer.
Things I would like include warm shower/ locker room access after swimming, ping pong table downstairs, earplugs for the classes that use microphone and blast music so I can preserve my hearing and avoid headaches, moderate weight lifting class for older adults who don’t need to be in a chair
love bodycombat classes.all the instructors. are wonderful.
Starting at the entrance the staff at the front desk are always friendly and helpful. I mostly take group fitness classes and it’s a wonderful community getting strong and making friends, I also work with a personal trainer who has helped me be the best me at age 67
Everything
The friendly staff. The great selection of fitness classes and the wonderful instructors!
Great, friendly staff; very clean facility; good equipment.
From being a military family I have gone to a lot of ymca’s over the years. But this one has been the best. From the up to date equipment. The friendliness from the front desk. It means something when they know your name and great you. But I absolutely love the child care/ kid zone. As a mom it’s hard leaving your kids with people but my son loves all the workers and the way they care for the kids is like their own.
A clean, friendly place staffed by positive, helpful people.
The staff is always positive. They take the time to learn members' names. They are so thoughtful and helpful. I love towel service! California does not offer that. I like the easy-accessible lockers.
I love how the Poole Family YMCA is always doing a little extra for members. I am so blessed and fortunate to be a member.
I like the friendliness of the staff and variety of exercise machines.
Equipment selection
Cleanliness of facility
Ample parking
The group fitness Instructors, class variety, most often easy parking, water fitness and friendly staff
It is close to my home, clean facility, and friendly staff. It also offers lots of options that for my needs, like weights, pool, and basketball.
The space is very clean and the staff is extremely helpful.
The staff is consistently friendly and welcoming, always greeting you with a smile. The gym is clean, well-maintained, and a great place to work out.
Nice new equipment, clean facility, and friendly staff.

We love that it is at school so no transportation concerns.
It is particularly great on the days when the kids can do their homework at the Y
The counselors at our site (especially Avy) are great about keeping us updated on how the kids are doing in Y