Member Testimonials
Facility equipment and staff
I like being able to maintain my health while meeting people at the same time
I came to play pickleball. Nice that you had 2 nets up (one for the first hour, two after that). It would be helpful if you provided balls. It seemed like there was one ball and after that, people were saying, "I'll get my ball". I frequently play at kraft. They provide a small basket of pickleballs for open play, as well as a whiteboard for players to sign up to play.
Very happy with the regular equipment updates on the wellness floor. Feels like the experience has regularly improved since I signed up. Not sure if a building extension is in the cards in the future, but more gym space would be a welcome improvement in the future. It can get crowded after work. As-is y'all do a great job with the space you have available.
Very welcoming at front desk, lots of equipment options and class options. Like the puzzle. Like the Christian influence
I love the environment at Poole Y! The love, the kindness, the community, the staff, the personal & class trainers, the members, the facility! I love it ALL!
Best staff and facilities. We love the Poole YMCA
Great instructors, friendly staff, and gifts for participation! Y is always clean and equipment up to date.
Lovely people, amazing equipment! Excited that I joined!
Variety of classes
Most welcoming place
Clear communication
Poole Family offers many different options for wellness. I love the classes, cardio equipment, and indoor track.
Noah has done a great job with communication. The coaches and staff are well prepared, and my son—who is not participating but there to support his brother—was very thankful for the headphones at the sensory table.
Promote a positive learning environment with an emphasis on teamwork
Great classes and instructors who are very knowledgeable
In the youth basketball program, I appreciate the diversity, the welcoming of all ability levels, the fun environment, the kid friendly coaching staff, and the timely communication.
From the reception desk ladies to the trainers and other members this isn't like any other Y I've ever gone to for exercise. This is an extended family in the best sense. New equipment, Instructors that change up the class routines so you don't get bored. More abled classmates get equipment for less abled classmates, etc. I regularly bore people encouraging them to join Our Poole FAMILY YMCA. Welcome to the Family.
Ice friendly professional folks - so helpful!
Great classes and facility
The culture, the staff, the facilities, and the fitness class offerings
Ellen as my class instructor for Body Pump. Thrive senior group activities. Sense of community. Christian environment.
Friendly, clean, excellent staff, great exercise classes, and modern workout machines. And you've expanded your pickleball times (thank you!) It's become our go-to place for fun. The only thing you lack is an indoor pool, but your outdoor sessions in warmer weather are terrific.
Your opportunities for seniors through your Thrive program are great fun and have made my wife a daily participant. Your latest attraction (Cardio Drumming) is inspired.
I've recently taken advantage of your personal training expertise and, not surprisingly, it features the same excellence and attention to detail that make the rest of the Poole YMCA so special.
The management team is well-led and focused on the right values, from kids through seniors.
Thank you for making our life in NC such a joy.
-The Thrive Senior Group Classes
-The machines
-Water Aerobics (during seasons)
Everyone is very helpful and friendly.
clean excellent customer service
New gym equipment treadmills. More Thrive experiences. Getting to know more people.
The staff members and people there are all very friendly. I was helped in every details after registering for the early morning class there. Certainly will go there again!
Everything is first class!
Very helpful, friendly staff. Good equipment. Close to my house.