based on 1927 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It has a pool
Excellent classes and instructors. Community involvement.
Great staff
Clean environment and good quality work out equipment
Great facilities and community.
Overall, the Shoreline Y is very good. However, the Water Fitness classes are often cancelled or offered on a limited basis. There should be more substitute instructors available so classes can be held as scheduled, even when the instructors are ill or away.
I like the variety of classes offered. I have met a lot of nice people going there. I like the flexibilty it allows me in my daily schedule. The instructors there are great!!!
I really enjoy attending Marcy’s cycling class at the Fairfield branch and believe there may be an opportunity to add an additional class to the schedule. She is an excellent instructor who builds a strong sense of connection and community with everyone who attends her classes.
Bathrooms outside the dressing rooms.
Monitors in gym - allowed to sit on chairs. Forcing them to stand is inhumane!
It’s not a good gym at all
Add an indoor pool (and keep the outside pool included in the regular membership during the summer).
Maggie’s cardio dance class.
Its always clean and quiet.
group fitness classes
I would love it if the women's locker room could be warmer!! It's a cold walk from the swimming pool out the door. Coul you at least put in an overhead heater with a timer, like that used in ice rink warming rooms?
The Trumbull YMCA offers the complete membership experience combining good conversation and fellowship with other members in the weight room as well as during all of the various activities and exercise classes available. The YMCA is a great place to meet new friends while pursuing your overall health goals and the staff is very friendly and always available to provide advice and an assist on any exercise topic. I really love my Trumbull YMCA and wouldn't think of exercising anywhere else.
it would be great to see more options in the evenings beyond yoga and Zumba.
In particular, adding a spin class and a strength-based option such as TRX or general strength training would provide more balance and appeal to a wider range of members.
I also wanted to mention instructor coverage. When an instructor is out, classes are often cancelled. Having more instructors available who are able to substitute would help ensure classes can still run as scheduled.
Thank you for taking the time to consider this feedback. I appreciate all the effort that goes into organizing the classes and supporting members.
The place is clean but poorly managed. You are way too fond of "the way it's always been done"
It's a very friendly place, welcoming to people of all ages and backgrounds.
I look forward to my visits. Very friendly staff, and clean facility. Access to desired equipment never an issue.
Offer all my favorite classes and great instructors too!
Close by my residence, not crowded when I need to use it. All I need.
Number and variety of classes, warm pool, welcoming environment. Personal training
Classes are mostly geared to the elderly.
Customer svce atmosphere and classes
The staff is so pleasant & exercise classes are great!
Variety of offerings
The classes offered meeting new people very friendly and safe atmosphere
Everything! Staff, facility, and offerings.
Front desk. Socializing.
The class instructors are great and everyone is welcoming.