based on 2320 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The building has a welcoming staff. All instructors do a great job with classes which I prefer and enjoy attending. The faculty is clean. However starting in January 2026 parking has become impossible. I’m sure this is in part due to new year membership. Also a closer look at class schedules to allow for members to leave creating a window for arrivals to find parking.
The water exercise classes and the swim lessons.
Add equipment to popular classes such as TRX so more people can participate.
great facilities, programs, and people!
The stuff are very respectful kind my kids love the pool so much
The club really needs a renovation. The weight equipment is so out dated. Not sure why the ab machine is even there no body uses it. There was a much better one. You need the one you sit down in. There is only one great treadmill and its out of order. Too many classes for the pools and not enough free time. The vending machines have nothing healthy which is a completely ironic.
I like: The cleanliness of the facility
Friendly staff
Great equipment
Variety of programs
Convenient location
Enforce the pool rules for adult lap swim.
I have met some of the nicest people over the many years I’ve been a member of the Y community. I have been blessed to have them as true friends.
The staff is always ready to offer any assistance you may need.
The many different instructors are extremely knowledgeable and have the ability to know how to select whatever you may need to reach your full potential.
I feel that the “Y” community is more like family, and the social rewards are truly countless
benefits.
Simply, it’s a wonderful opportunity to sustain your health and wellbeing.
Everyone is so friendly and helpful.
Everyone is very pleasant and helpful the facilities are pleasant and I enjoy coming every time I I’m there.
Variety of classes, excellent instructors, friendly and accommodating staff.
The Easy Does It class is excellent
Beautiful pool with open hours daily. Wonderful front desk assistants who answer all questions and make you feel welcome!
Warm the competition pool
Proximity to my home. Cleanliness of the facility. Two excellent water fitness instructors ~ Ginny Bales and Carol Dyson.
Membership rate increases without any prior notice.
The staff! All are pros with kindness and fun!
Plenty of equipment, friendly staff, clean facility, not crowded.
It has a lot of classes.
The Fairfield Y is a comfortable, and friendly place to work out. The staff is very accommodating, and keeps the atmosphere warm and pleasant. Everyone who goes there has their needs met for whatever they're trying to do.
Friendly environment, client centric with a wide range of activities and exercise equipment.
I like the quaintness of the facility.
The machines in the gym could use an update or repairs. Not all, but some are rusting where you grip your hands or sticky which is gross.
I wish you had more than one of the lower leg machine. The one machine (I don't know it's name) is at the end toward the mirrors next to the last elyptical machine. It's great and it doesn't hurt my knees. Strengthens me and is cardio which is great.
It would be great if the person monitoring the gym tells people to stop dropping and crashing their weights. I find that so disruptive and disturbing when you are trying to have a nice work out.
It would be great to have more all TV's on and more conservative news/shows so it's more balanced for all your customers.
I like that it's cleaned daily and I hear the filtration/HVAC is top notch hopefully emitting clean air and no mold or viruses while we exercize.
You really need to offer more classes after 5:30pm and on weekends for people that work all day.
Rec classes, the gym
I love the group classes! It’s a great way to make friends and get in shape too!
Friendly, helpful staff, clean fanility
Great choices for exercise.. nice friendly atmosphere
Great variety of group classes. The instructors are awesome! Very engaging and encouraging!
Swimming pool availability is very restrictive for working adults. Both pools are fully occupied Monday-Thursday from 5-7 pm with swim teams and swim classes for children with only one or sometime no lanes open for lap swimming.
You should reserve/open 2 lanes in each pool from 5-7 pm
MORE AOA CLASSES
AOA CLASSES AT EARLIER HOURS.