based on 4046 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quality and Simple to process / order / purchase!
There wasn't much choosing when buying packages, not a lot of flexibility. More choices and building packages would be preferred. I would have bought more if I could have built packages with choices, as this obviously saves people money. My pictures came within the timeframe stated, however, my pictures were bent from the mail. Not the photographers fault, but better packaging instead of an envelope could help with that. Overall, I loved the pictures, they did a great job and my girl looked beautiful.
Potentially bring the prices down and make it more affordable if possible. The more expensive, the less effective...
The pictures turned out great and order was received promptly. Very happy
I picked the best finish package and all it was, was a laminated photo. I expected better quality for the price. I do not know what would have came if I would have picked the mid package. A print with no laminate? I could have got the downloads and printed and laminated myself, this way I could have better quality prints if I choosed with all pics downloaded.
The photographer did a great job capturing the moment!
My daughter’s eyes were closed in the picture getting her diploma. Have more/better options.
They are beautiful pictures. The finish is beautiful as well. They were easy to order and shipped directly to my home pretty quickly.
Some of the backgrounds were pretty funny looking. Otherwise they were OK
Can you please have someone contact me, I haven’t received my photos yet.
I have not received my picture download.
I have gotten zero response from their customer service support regarding my order which I never received. Yet I was charged 3 weeks ago, and never received an email confirmation or receipt for my order either.
Easy, efficient, and quality product (pictures).
I love the quality of the photos. The images are crystal clear. Ordering on the web site is easy. Very professional. I would definitely recommend this company for fantastic photos.
I liked that we could order online and receive the photo's in the mail. Very convenient.
So well done!
It was extremely expensive and many photos were out of focus.
Very easy to use and lots of different options to purchase
The framed photo we ordered looks cheap, shiny and too bright blue. Traditional matting would have appeared professional. I recently ordered a similar product for my son’s athletic pictures with a traditional matting and for half the price that looked so much better.
The pictures were very nice.
Nicely done.
Fast delivery
I liked how easy it was to order pictures, and how quickly they arrived, they were also very nice in quality. Loved the different backgrounds that were available as well. I thought a very good job was done.
Where do you get off charging that much for a photograph of MYSELF. You are thieves preying on people who want to remember one of the most important days of their lives. The LEAST you can do after all the tuition I pay is give me a photo of me receiving what I pay a lifetime worth of debt for.
It's pricey for a college grad but the quality of the service is great!
Purchased a nice photo of event though a bit pricy. Appreciated a plain background. Did not like the flags distracting from the graduate in other photos.
$50 for a picture is crazy
make it a little cheaper for digital
.