Graduation Foto
West Forest
Ypsilanti
MI 48197
United States

Average rating: 6.4 out of 10 based on 4178 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 7, 2024 — Rated 10 out of 10 by J.R. Graduation Foto
What do you like about our products and services?

I did not like that all the other people were in the background of my picture

Report a concern   June 7, 2024 — Rated 10 out of 10 by K.S. Graduation Foto
What do you like about our products and services?

Quality is great. I'm glad I ordered.

Report a concern   June 7, 2024 — Rated 10 out of 10 by E.M. Graduation Foto
What do you like about our products and services?

order shipped quickly, quality is great, what I ordered (not a large order) was affordable.

Report a concern   June 7, 2024 — Rated 1 out of 10 by D.G. Graduation Foto
How did we disappoint you and what can we do to make things right?

You don't have to do anything to make it right the sample photo that you sent me showed me I wasn't going to be able to see her face and that the lighting was weird so it's not a big concern. I got it just for a Memento for her scrapbook but: the angles are weird, well below the stage. The picture's incredibly red and you got the president's profile and my daughter's hair but I can't see her face at all so you must have been in the wrong position while they were receiving their diplomas. The picture you took of her and her best friend you cut the friend in half/out of the picture. A second editingvthem you vould have cropped the bestie out and it would have been better than half of her in the picture.

Report a concern   June 7, 2024 — Rated 3 out of 10 by C.C. Graduation Foto
How did we disappoint you and what can we do to make things right?

In the day and age of digital photography, very little effort is required to process photos. The prices you charge for a simple download of a photo is outrageous. I get that this is a lifelong memorable moment, but I feel you prey on that fact with your pricing.

Report a concern   June 7, 2024 — Rated 10 out of 10 by H.F. Graduation Foto
What do you like about our products and services?

Promptness of service.

Report a concern   June 7, 2024 — Rated 9 out of 10 by J.J. Graduation Foto
What do you like about our products and services?

It's wonderful to get professional pictures up close we can't get. It's nice to have fast results from you too.

Report a concern   June 7, 2024 — Rated 10 out of 10 by J.C. Graduation Foto
What do you like about our products and services?

Beautiful photo

Report a concern   June 7, 2024 — Rated 4 out of 10 by T.B. Graduation Foto
How did we disappoint you and what can we do to make things right?

I ordered a link to download photos and never received

Report a concern   June 7, 2024 — Rated 2 out of 10 by F.F. Graduation Foto
How did we disappoint you and what can we do to make things right?

Pictures were great. But spending over 200 for digital prints after spending thousands getting through college is kind of tough. Hope College should be providing these at their expense as a reward for graduating and paying huge tuition cost.

Report a concern   June 7, 2024 — Rated 4 out of 10 by A.E. Graduation Foto
How did we disappoint you and what can we do to make things right?

The picture lighting was not up to my expectations, also they do not look as professional as other university pictures

Report a concern   June 7, 2024 — Rated 10 out of 10 by M.P. Graduation Foto
What do you like about our products and services?

It was super easy to use and edit, even from a mobile device, then to place order and receive great quality photos quickly.
It was so quick, we received the graduation photos even before his official degree arrived.

Report a concern   June 7, 2024 — Rated 0 out of 10 by K.V. Graduation Foto
How did we disappoint you and what can we do to make things right?

They sent me a picture of my son at graduation that was completely blurry. I trusted that I would get a great picture so I didn't take extra pictures that day. I have informed them of the situation and was told they will see what they can do. I am EXTREMELY disappointed because we cannot "REDO" this day. Paying me back my money is NOT going to fix that I cannot get a professional picture taken of my son on his special day. I suggest you find a new photographer. I had one and ONLY one picture to chose from. It did not look blurry online.

Report a concern   June 7, 2024 — Rated 0 out of 10 by J.E. Graduation Foto
How did we disappoint you and what can we do to make things right?

$60 for a single digital is rape.

Report a concern   June 7, 2024 — Rated 6 out of 10 by M.D. Graduation Foto
How did we disappoint you and what can we do to make things right?

Photos are good exept for the price. Very expensive.

Report a concern   June 7, 2024 — Rated 6 out of 10 by B.W. Graduation Foto
How did we disappoint you and what can we do to make things right?

He just didn't like the feel of the shoe

Report a concern   June 7, 2024 — Rated 8 out of 10 by S.P. Graduation Foto
What could we do to improve?

Did not know in advance this would be an option
loved the pics - but very expensive

Report a concern   June 7, 2024 — Rated 0 out of 10 by M.M. Graduation Foto
How did we disappoint you and what can we do to make things right?

The picture quality wasn’t good at all. Your website is so old and makes it challenging to use and actually see the picture quality. The whole experience was poor from start to finish.

Report a concern   June 7, 2024 — Rated 10 out of 10 by B.M. Graduation Foto
What do you like about our products and services?

Good pictures for reasonable price. Thanks!

Report a concern   June 7, 2024 — Rated 2 out of 10 by S.F. Graduation Foto
How did we disappoint you and what can we do to make things right?

You took the only really good picture of my daughter and just zoomed it in and tried selling it to me. Which I fell for and bought. Didn’t realize it until after. I could have zoomed it in myself.

Report a concern   June 7, 2024 — Rated 10 out of 10 by S.F.K. Graduation Foto
What do you like about our products and services?

AI photo recognition is so nice.

Report a concern   June 7, 2024 — Rated 10 out of 10 by J.S. Graduation Foto
What do you like about our products and services?

Pictures turned out GREAT! Thank you!

Report a concern   June 7, 2024 — Rated 0 out of 10 by R.R. Graduation Foto
How did we disappoint you and what can we do to make things right?

My photo was damaged in shipment. I provided a proof by sending some pictures. They asked me to send it back for a new one, and I dont have time to send it back.

Report a concern   June 7, 2024 — Rated 5 out of 10 by O.R. Graduation Foto
How did we disappoint you and what can we do to make things right?

It shouldnt matter what size package you purchase you should be able to mix and match the different pictures in each one

Report a concern   June 7, 2024 — Rated 8 out of 10 by D.W. Graduation Foto
What could we do to improve?

quality of prints was excellent. Price for prints was a bit of a shock.

Report a concern   June 7, 2024 — Rated 4 out of 10 by C.T. Graduation Foto
How did we disappoint you and what can we do to make things right?

The pictures were mostly bad and the price was outrageous.

Report a concern   June 7, 2024 — Rated 10 out of 10 by G.M. Graduation Foto
What do you like about our products and services?

Graduation Foto provided excellent quality pictures at a fair price and we received them so quickly. Very happy!

Report a concern   June 7, 2024 — Rated 10 out of 10 by J.O. Graduation Foto
What do you like about our products and services?

Convenient, reasonable priced, good quality.

Report a concern   June 7, 2024 — Rated 10 out of 10 by C.C. Graduation Foto
What do you like about our products and services?

Picture was beautiful!

Report a concern   June 7, 2024 — Rated 0 out of 10 by V.F. Graduation Foto
How did we disappoint you and what can we do to make things right?

Well it would have been nice if I had received it


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