based on 4654 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
easy to order and quick delivery
Quick. Easily accessible. Reasonably priced. Pics available FOREVER.
We had an issue with our photos delivery. Your customer service was excellent and promptly provided new photos to replace the damaged photos. The photos themselves were well done, colorful and beautiful. Thank you so much
Pictures looked great! Very affordable prices, and came pretty quick. Easy to order too!
Last year we didn’t pay for our photos and this year we had to pay for everything.
The price was a lot higher than expected
Outrageous prices. Over $60 for a link to an on line photo??!!
Good picture
The photo was rushed and the person was not in focus.
Care of customer
Thank-you first off, for giving us the opportunity to purchase these pictures of our son’s graduation from medical school! Beautiful memories of his momentous occasion! I was surprised by also finding a family group picture that one of your photographers had taken for us! Not sure how you’re able to get all the pictures to the right person… face recognition? But, thank-you to the photographer who took our picture as well! It’s so nice to be able to choose a picture package that works for your own family! And, it’s nice to add extras if needed! Thank-you, again!
Quick turnaround, variety of backgrounds
These were extremely expensive for the quality and even after I decided to pay for them, one of the 8x10 close up images came to us with half of his diploma cut off. We were very disappointed.
Quick and easy.
Fast efficient easy to use website and the photos were nicely done
I chose no writing on the photo because I thought the university seal would be on the photo. I was shocked to receive a photo with the seal photoshopped off. It's fine. I was just really shocked.
Only a few photos were taken, and the moments captured were unflattering and not well-timed.
Product arrived quickly
Too expensive.
Products offered a great selection of captured images
Don't think you guys did anything wrong. I just don't look good in photos.
I wanted my pictures pre-cut!
Well planned ans quality photos with very quick turnaround
Glare reflecting off eyeglasses. I paid for touch ups but glare off glasses is still there. Glare of glasses is not something that should be paid for. That is a photographers error.
Good quality photos, liked that you could add/delete text and make other edits. Just would have liked more simple package options, like 3 of the same image, so I didn't have to order them all separately.
It was very expensive to buy the rights to the photos (in my opinion)
Packaging was very cheap and should have been placed in a non-bendable envelope. The pictures were creased from the cheap packaging allowing the product to bend and form a crease on the photos. This is unacceptable for how much was paid.
Haven’t received photos yet, only ordered 2 and it’s been 3 weeks.
Very easy and pictures were great