based on 4046 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The pictures were good but very expensive
The website was a little confusing and I called the customer service line. The representative that helped me was kind and walked me through the instructions on ordering. I'm thoroughly pleased with the pictures and thankful there were so many moments captured that I did not see. I would definitely recommend to other MSU families.
Too expansive
Very expensive
Ridiculously expensive. A single jpeg image should not cost $60
Pricing was extremely high, particularly for downloads. Parents were allowed to take their own photos at the ceremony, so it felt silly to pay $50 a piece to download 6 photos that were taken at the ceremony. We opted for 2 small prints because it was way too pricey.
Made it easy to order and have wonderful photos of a special day… would 10/10 recommend!
proofs were ready to view shortly after graduation day, order shipped fast, and picture quality was excellent
You were able to catch a very special moment in our son’s life. I could not have possibly gotten this close for the shot and I greatly appreciate the photo and the link sent out.
The picture of my daughter getting her diploma with the college president- the wind blew here hair right over her face and that’s the pic we got! She asked to retake it but was told no!
I would have thought with the actual receiving of the diplomas would have been a constant shutter going. Caught both my daughter and son-in-law with their eyes closed.
I Thought the pictures were nice but it would have been better if the graduation shark was properly placed meaning that I wish they would have told me that my shark gown needed to be fixed otherwise the pictures and staff were great .
Photos are clear and capture the moment
The photo has one of daughter’s tassels stuck to her eyelash creating a big black line across her face. I didn’t see this flaw before I ordered the photo possibly because of the marching watermark on the website. $5 shipping is pretty steep for one photo too
The quality and angle of photo was great.
They messed up my order twice. I want a refund and or what I ordered.
Over priced- a scam really. Only got them because it had a pic of me & my whole family. Also the pictures inside weren’t even good.
Quality
Very easy and arrived quickly.
I liked the variety of backgrounds offered.
Ordering prints is to expensive.
Crazy expensive. I paid $30 for two 5X7. The only reason I paid was because there were NO pictures of me taken during the ceremony or while I wore my regalia.
Pricing is extremely high, and three sheets came bent in the corner.
I liked the quality and number of photos I had to choose from. The only thing I would change is the size of the text on the photos that had their name and major listed on the photo. It's so small it's hard to read.
Thank you!
Good quality
Easy to order and prompt service.
I have requested a photo release 3 times and have not received one and no one is returning my emails.
Arrived bent. Disappointed.
It was a fast delivery. The photo was crisp.