Graduation Foto
West Forest
Ypsilanti
MI 48197
United States

Average rating: 6.4 out of 10 based on 4178 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 3, 2024 — Rated 1 out of 10 by J.F. Graduation Foto
How did we disappoint you and what can we do to make things right?

I was sent the wrong photo.

Report a concern   July 3, 2024 — Rated 10 out of 10 by M.M. Graduation Foto
What do you like about our products and services?

Great pictures

Report a concern   July 3, 2024 — Rated 10 out of 10 by C.W. Graduation Foto
What do you like about our products and services?

Great quality!

Report a concern   July 3, 2024 — Rated 5 out of 10 by A.M. Graduation Foto
How did we disappoint you and what can we do to make things right?

Had to wait an entire Month for 3 5x7 pics 🤷🏻‍♀️🤦🏻‍♀️

Report a concern   July 3, 2024 — Rated 4 out of 10 by A.T. Graduation Foto
How did we disappoint you and what can we do to make things right?

The photo of my son getting his diploma was terrible. Posed photo was good.

Report a concern   July 3, 2024 — Rated 9 out of 10 by K.C. Graduation Foto
What do you like about our products and services?

Ease of ordering pictures
Different options/packages

Report a concern   July 3, 2024 — Rated 10 out of 10 by J.M. Graduation Foto
What do you like about our products and services?

Photography prices vary greatly between companies and your prices were reasonable and you offered a variety of packages/choices. We purchased graduation announcements with our daughter's cap & gown photo and were very happy with them!

Report a concern   July 3, 2024 — Rated 4 out of 10 by A.B. Graduation Foto
How did we disappoint you and what can we do to make things right?

My son’s photo when he was in his row didn’t even show his face. I also wish they would have taken a picture with his diploma.

Report a concern   July 3, 2024 — Rated 0 out of 10 by D.F. Graduation Foto
How did we disappoint you and what can we do to make things right?

The formal photo with the diploma and flags was nice. However the rest of the photos were not good. I did order some because my son wanted them. You should have photographers set up a certain spots during the diploma walk and have markers on the floor for students to stop or slow down to take the additional photos. The price is way too expensive!!!! Also the only way I knew about ordering these was because my son told me. He had to register with your site which then added me. Wrong way to do this, parents should be told upfront. I missed my 2023 graduate's photos because he didn't tell me.

Report a concern   July 3, 2024 — Rated 0 out of 10 by P.F. Graduation Foto
How did we disappoint you and what can we do to make things right?

Too high prices, black background with black gowns

Report a concern   July 3, 2024 — Rated 1 out of 10 by M.G. Graduation Foto
How did we disappoint you and what can we do to make things right?

The pictures were not great quality especially for the price! I reluctantly bought them as we can not replay the moment but what a disappointment!

Report a concern   July 3, 2024 — Rated 10 out of 10 by A.W. Graduation Foto
What do you like about our products and services?

the quick turnaround and the high quality

Report a concern   July 3, 2024 — Rated 4 out of 10 by L.M. Graduation Foto
How did we disappoint you and what can we do to make things right?

One of the photos was very yellow. We were surprised you all would send it that way. The other photo was quite good and we were happy with it.

Report a concern   July 3, 2024 — Rated 10 out of 10 by K.W. Graduation Foto
What do you like about our products and services?

They captured some very genuine smiles!!!

Report a concern   July 3, 2024 — Rated 10 out of 10 by G.S. Graduation Foto
What do you like about our products and services?

Fast

Report a concern   July 3, 2024 — Rated 9 out of 10 by J.L. Graduation Foto
What do you like about our products and services?

They are nicely done.

Report a concern   July 3, 2024 — Rated 1 out of 10 by M.R. Graduation Foto
How did we disappoint you and what can we do to make things right?

1. The prices are way too high for what you get
2. No option to download all the pictures, why only a pose or two. I can’t remember the actual choice but it was limited.

Report a concern   July 3, 2024 — Rated 10 out of 10 by N.B. Graduation Foto
What do you like about our products and services?

Great pictures.

Report a concern   July 3, 2024 — Rated 10 out of 10 by S.O. Graduation Foto
What do you like about our products and services?

Good quality pictures and quick shipping

Report a concern   July 3, 2024 — Rated 10 out of 10 by A.H. Graduation Foto
What do you like about our products and services?

The product and the service was very good, just the price was very high, they r students and not all the families could cover these photos, I am sure if u lower the packages pricing, all this kids will order there photos, thank you

Report a concern   July 3, 2024 — Rated 1 out of 10 by D.P. Graduation Foto
How did we disappoint you and what can we do to make things right?

When will I be receiving anything I ordered?

Report a concern   July 3, 2024 — Rated 10 out of 10 by B.T. Graduation Foto
What do you like about our products and services?

It was convenient (pictures were taken before graduation ceremony) and the pictures turned out great.

Report a concern   July 3, 2024 — Rated 0 out of 10 by L.S. Graduation Foto
How did we disappoint you and what can we do to make things right?

Never received my photos and have tried to connect with you three times to request photo or refund. Had one response.

Report a concern   July 3, 2024 — Rated 8 out of 10 by A.G.B. Graduation Foto
What could we do to improve?

More bundle options with better prices

Report a concern   July 3, 2024 — Rated 9 out of 10 by J.W. Graduation Foto
What do you like about our products and services?

The website was very easy to navigate and I appreciated that!

Report a concern   July 3, 2024 — Rated 0 out of 10 by A.H. Graduation Foto
How did we disappoint you and what can we do to make things right?

Prices are absolutely ridiculous. Two years ago grad photos were free through the school and now $60 for one download or $100 for three? Had no choice but to pay but this was absolute robbery.

Report a concern   July 3, 2024 — Rated 4 out of 10 by L.E. Graduation Foto
How did we disappoint you and what can we do to make things right?

Day of event did capture several shots of our student both on stage and in the crowd. Good identification of proper student, however the pictures coming across stage and were from a bad angle and timing. Appreciated that moment was caught but for the price point of images, would have expected the photographer (or mult if needed for speed students crossed) would have had better positioning set up to capture the images. Student centered in frame for walk or handshake, handoff of diploma.

Report a concern   July 3, 2024 — Rated 1 out of 10 by M.K. Graduation Foto
How did we disappoint you and what can we do to make things right?

Photos are super expensive for no reason. I ordered a few and the quality was so bad. My phone had 10 times here quality than photos I received from you guys. Literally I wasted my money. It's a useless service.

Report a concern   July 3, 2024 — Rated 2 out of 10 by K.M.B. Graduation Foto
How did we disappoint you and what can we do to make things right?

pictures were way too expensive and the quality wasn't great. for the quality, the price should have been considerably lower.

Report a concern   July 3, 2024 — Rated 0 out of 10 by M.P. Graduation Foto
How did we disappoint you and what can we do to make things right?

Your prices are insane


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