based on 4046 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The numerous pictures taken
Good quality pictures
Clear nice photos
Photos were bent when I received them. Could use better packaging when mailing.
Need more photo package options. Had to pay for 10 photos when didnt even have 10 of me (had 9 i believe).
easy to order, fast shipping, quality photo
Appreciated the opportunity to purchase pics!
The frame is cheap. The background is supposed to be dark but it is in beige color. Very disappointed.
Name of school is wrong
Very nice pictures
When I ordered my grandson's graduation pictures. I didn't know I wasn't going to get actual pictures. I received downloads to go pay to get the pictures printed. I am a senior citizen on a fixed budget. I can't afford to pay twice I would not have paid for downloads.😱
Great pictures and speedy delivery. The ordering process was also easy to navigate.
That you offered the photo well after graduation
The price is high
Thank you for capturing the beautiful memory!
Everything
Easy ordering process and good quality.
It was hard to see the photo with proof all over their face. I probably would have pick another photo instead of the one I received.
At the time of our daughter's graduation in 2018 from undergrad and 2022 from medical school we were more focused on paying for tuition than buying pictures. Now years laters, we were so happy her pictures were still available and the young lady who helped me place the order was extremely helpful. Thank you! Cindy Shemetaro
Fast service great pictures
I felt like it took a long time to get photos, I had to reach out and follow up a lot to even get them delivered. Also the retouching that I paid for just turned my teeth grey.
Quick delivery. Great photography.
Way too expensive. $60 to download a photo? Are you kidding me?
Quality is terrible especially for the prices set. No high resolution or touch ups were done for the picture. Pictures are not packaged in a protective sleeve to prevent rubbing damage during shipping. Very overly priced.
When I received my pictures they were bent right down the middle. I was not happy.
I never received my photos and I tried contacting
You guys but I would like a remake my dad ordered them
Make it a little easier to use. The photos are extremely nice and trust me as a parent it’s so nice not to have to worry about catching the right moment.
But ordering is confusing.
I paid over 100 for 2 pics never received call me at Phone number removed
So impressed that you were able to take great photos of my son.
After roughly 6 months of no photos, I went to my bank statements and saw that the check had been cashed not too long after writing it. I then call and find out that the pictures weren't sent because I provided no e-mail? You cashed the check but did not send any pictures? No attempt was made to contact me. (You had an address) if I hadn't contacted you, you would have had my money and I no pictures. What would you do with somebody who for whatever reason didn't have a computer? Would that person not be able to get pictures from you? I rarely give out my e-mail as I don't want to be bombarded with whatever I will now get ad nauseum as advertisements. Up till now the people I have dealt with have been respectful of my not providing e-mail with transactions. The photos were nice, thank you.