Graduation Foto
West Forest
Ypsilanti
MI 48197
United States

Average rating: 6.4 out of 10 based on 4178 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 2, 2025 — Rated 10 out of 10 by S.D. Graduation Foto
What do you like about our products and services?

Ordered 4 prints and received them in a few days. Great photos and great quality! Very pleased!

Report a concern   January 2, 2025 — Rated 2 out of 10 by J.S. Graduation Foto
How did we disappoint you and what can we do to make things right?

My daughter’s teeth looked the same color as her skin which is not accurate. Her teeth are whiter as most peoples are. I paid for retouching but apparently teeth are not part of retouching. With prices this high, every other photographer we have ever used provides better quality.

Report a concern   January 2, 2025 — Rated 7 out of 10 by D.K. Graduation Foto
What could we do to improve?

Offer 4x6 size option. The smallest size I saw for individual pics was 5x7.

Report a concern   January 2, 2025 — Rated 10 out of 10 by V.O.A. Graduation Foto
What do you like about our products and services?

Great,clear pictures, arrived fast, good quality still able to order after so many years...

Report a concern   January 2, 2025 — Rated 7 out of 10 by E.F. Graduation Foto
What could we do to improve?

The photos should be available immediately upon payment. There is no reason for further delay after that.

Report a concern   January 2, 2025 — Rated 10 out of 10 by L.W. Graduation Foto
What do you like about our products and services?

Great quality and a quick delivery

Report a concern   January 2, 2025 — Rated 1 out of 10 by S.A. Graduation Foto
How did we disappoint you and what can we do to make things right?

Wayyy too pricey even for a digital photo, also if you ordered a digital photo there should be no reason it should not be emailed instantly!

Report a concern   January 2, 2025 — Rated 9 out of 10 by H.T. Graduation Foto
What do you like about our products and services?

Fast service, great photo

Report a concern   January 2, 2025 — Rated 2 out of 10 by K.L. Graduation Foto
How did we disappoint you and what can we do to make things right?

I haven’t received any information on my second part of my order and it hasn’t arrived. My frame arrived but my plaque never did. I haven’t heard anything about the order, before I called I wants to wait just incase the holiday pushed it back, but we still haven’t received anything.

Report a concern   January 2, 2025 — Rated 8 out of 10 by P.L. Graduation Foto
What could we do to improve?

The photos are great and we would have ordered more if they weren’t so pricey.

Report a concern   January 2, 2025 — Rated 10 out of 10 by A.D. Graduation Foto
What do you like about our products and services?

The pictures turned out wonderful and they look very professional.

Report a concern   January 2, 2025 — Rated 8 out of 10 by P.H. Graduation Foto
What could we do to improve?

It was a nice picture but it was way to expensive.

Report a concern   January 2, 2025 — Rated 5 out of 10 by E.L. Graduation Foto
How did we disappoint you and what can we do to make things right?

Your prices are outrageous. I had to spend $100 for 3 pictures. What a rip off.

Report a concern   December 28, 2024 — Rated 9 out of 10 by M.A. Graduation Foto
What do you like about our products and services?

Everything is good 👍

Report a concern   December 27, 2024 — Rated 10 out of 10 by E.G.W. Graduation Foto
What do you like about our products and services?

Communications were clear throughout the ordering process and afterwards. I received my photos with no problems.

Report a concern   December 27, 2024 — Rated 0 out of 10 by E.P. Graduation Foto
How did we disappoint you and what can we do to make things right?

I still have not received my order

Report a concern   December 27, 2024 — Rated 10 out of 10 by T.S. Graduation Foto
What do you like about our products and services?

Great photos, arrived quickly and I am very happy.

Report a concern   December 27, 2024 — Rated 10 out of 10 by L.B. Graduation Foto
What do you like about our products and services?

Very nice photos! Thank you!

Report a concern   December 27, 2024 — Rated 6 out of 10 by M.O. Graduation Foto
How did we disappoint you and what can we do to make things right?

For the cost being charged the frame could be better quality.

Report a concern   December 27, 2024 — Rated 2 out of 10 by V.S. Graduation Foto
How did we disappoint you and what can we do to make things right?

I felt the quality was not even as good as my phone camera. A bit “grainy”.

Report a concern   December 27, 2024 — Rated 10 out of 10 by E.J. Graduation Foto
What do you like about our products and services?

Pictures were very nice quality, delivered much faster than expected.

Report a concern   December 27, 2024 — Rated 10 out of 10 by M.N. Graduation Foto
What do you like about our products and services?

Easy to use, but not cheap!

Report a concern   December 26, 2024 — Rated 5 out of 10 by J.J. Graduation Foto
How did we disappoint you and what can we do to make things right?

Photos need to be better. Kids were rushed and weren't posed right.

Report a concern   December 26, 2024 — Rated 1 out of 10 by J.R.K. Graduation Foto
How did we disappoint you and what can we do to make things right?

Not more photos
Only single photo edited into 10 photos omg
Out of 20-25 photos first 10 are same from next 10 only 2 is perfect so if I want to take 2 photos it’s very high price where if I take 10 photos it’s 200 means just 20 per single photo how come there is no worth of taking 10 where only 2 is perfect that’s the reason most of us friends not took it
You should keep more stuffs to take more photos or allow our friends/family members till stage to take our pics

Thank you

Report a concern   December 26, 2024 — Rated 10 out of 10 by P.M. Graduation Foto
What do you like about our products and services?

How fast the delivery was and how great the photos are

Report a concern   December 26, 2024 — Rated 10 out of 10 by M.W. Graduation Foto
What do you like about our products and services?

The quick ship time!
Very beautiful finish on the photos!

Report a concern   December 26, 2024 — Rated 5 out of 10 by K.C. Graduation Foto
How did we disappoint you and what can we do to make things right?

Sever wrinkles from being rolled. I’m going to have to take it somewhere to see if it can be mounted on a board to smooth out the wrinkles

Report a concern   December 21, 2024 — Rated 7 out of 10 by D.S. Graduation Foto
What could we do to improve?

Lower your prices for digital photos

Report a concern   December 20, 2024 — Rated 10 out of 10 by J.W. Graduation Foto
What do you like about our products and services?

My photo plaque was just as pictured and arrived with plenty of time for Christmas!

Report a concern   December 20, 2024 — Rated 8 out of 10 by L.R. Graduation Foto
What could we do to improve?

The difference between the 2 photos of my kids... Not sure if the school used different cameras or the photo shop used different materials but I'm pretty disappointed with the 2024 photo. Poor quality. :/ The 2023 one is fantastic.


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