Graduation Foto
West Forest
Ypsilanti
MI 48197
United States

Average rating: 6.4 out of 10 based on 4178 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 6, 2023 — Rated 3 out of 10 by S.J. Graduation Foto
How did we disappoint you and what can we do to make things right?

Photos arrived damaged.
The setting cut off feet and had odd things in background

Report a concern   March 21, 2023 — Rated 9 out of 10 by S.S. Graduation Foto
What do you like about our products and services?

I ordered two poses. I received one and have yet to receive the other. I contacted you and you stated you would send it out. I received an email confirmation of a photo that I didn't receive but received the photo I already had. At this point I just want to cancel the photo I didn't receive and credit my account! It's the one that was supposed to have the tassel removed. Thank you

Report a concern   March 20, 2023 — Rated 2 out of 10 by M.Q.G. Graduation Foto
How did we disappoint you and what can we do to make things right?

The photo was hard to see online with the incredible amount of watermarks and when I got it, my son's face was shiny - I mean SHINY! This is not even something I want to display with my other children's graduation photos. So disappointed

Report a concern   March 20, 2023 — Rated 1 out of 10 by T.L. Graduation Foto
How did we disappoint you and what can we do to make things right?

The photographer should have known that the "2023" on the tassel was not forward facing. She took the photo regardless. The photographer did not correct her mistake afterward. She should have suggested or asked the student to retake it. She has a duty to do just that but failed. A lot of the photos have "2023" on the tassel facing sideways, covered, or backward.

Report a concern   March 18, 2023 — Rated 0 out of 10 by J.L. Graduation Foto
How did we disappoint you and what can we do to make things right?

The picture I ordered was of my daughter getting her diploma. Because the president’s hair is so dark, she looks headless in the photo, would have been nice of that picture was touched up so you could see her better. I’d love to gave it remade

Report a concern   March 18, 2023 — Rated 0 out of 10 by C.G. Graduation Foto
How did we disappoint you and what can we do to make things right?

Terrible photo...you need to slow down and take some time with the kids. This was a once in a lifetime photo opportunity and you blew it!

Report a concern   March 18, 2023 — Rated 0 out of 10 by N.H. Graduation Foto
How did we disappoint you and what can we do to make things right?

Price is high and no digital copy for free

Report a concern   March 16, 2023 — Rated 10 out of 10 by K.S. Graduation Foto
What do you like about our products and services?

I was able.to get them almost a year after she graduated

Report a concern   March 15, 2023 — Rated 10 out of 10 by K.H. Graduation Foto
What do you like about our products and services?

High quality photo and quickly delivered

Report a concern   March 13, 2023 — Rated 10 out of 10 by J.F. Graduation Foto
What do you like about our products and services?

Wonderful pics and so easy to order

Report a concern   March 10, 2023 — Rated 5 out of 10 by J.E. Graduation Foto
How did we disappoint you and what can we do to make things right?

I was happy that we had photos as we could not get close enough to take our own, but Ian's tie and collar were all screwed up and it would have taken only a minute for the photographer to point it out so he could fix it. No amount of retouching could fix it.

We have like photos of all our other children's commencements on the wall, but this one just looks amiss.

A shame.

Report a concern   March 10, 2023 — Rated 4 out of 10 by S.S. Graduation Foto
How did we disappoint you and what can we do to make things right?

Too expensive!

Report a concern   March 10, 2023 — Rated 10 out of 10 by M.F. Graduation Foto
What do you like about our products and services?

Your service was fast and convenient.

Report a concern   March 9, 2023 — Rated 10 out of 10 by T.K. Graduation Foto
What do you like about our products and services?

Very fast

Report a concern   March 9, 2023 — Rated 0 out of 10 by C.B. Graduation Foto
How did we disappoint you and what can we do to make things right?

didn’t receive photos

Report a concern   March 8, 2023 — Rated 10 out of 10 by P.L. Graduation Foto
What do you like about our products and services?

Ease of use and quick turn around.

Report a concern   March 4, 2023 — Rated 10 out of 10 by R.B. Graduation Foto
What do you like about our products and services?

You were incredibly kind t find my son's pictures from nearly five years ago. I hadn't realized I failed to do that and my spouse was really mad at me. Thanks for saving my bacon, finding those, and allowing me to order.

Report a concern   March 3, 2023 — Rated 10 out of 10 by A.J. Graduation Foto
What do you like about our products and services?

The quality was really good.

Report a concern   March 3, 2023 — Rated 10 out of 10 by L.S. Graduation Foto
What do you like about our products and services?

Long time to access post graduation. A few views to select from and products. The only thing I would say needs improvement is mailing packaging. I just reordered photos (2) 5x7 only mailed in an envelope. No cardboard for stiffening. Yikes!

Report a concern   February 24, 2023 — Rated 5 out of 10 by T.M. Graduation Foto
How did we disappoint you and what can we do to make things right?

When I did the touch up photos and ordered them.. One of the pics I wanted my sons eyes changed and I wasnt able to navigate that... so alot of money was wasted

Report a concern   February 23, 2023 — Rated 10 out of 10 by P.K. Graduation Foto
What do you like about our products and services?

Nice photo options and quality was good

Report a concern   February 20, 2023 — Rated 10 out of 10 by L.C. Graduation Foto
What do you like about our products and services?

I like the pearl finish on the pictures. My only problem is that I did not get my Digital Copies that was part of my package that I paid for.

Report a concern   February 18, 2023 — Rated 10 out of 10 by G.K. Graduation Foto
What do you like about our products and services?

Thank you so very much for reaching out to me and giving me the opportunity to purchase pictures that I was not able to purchase at the time of my daughter's graduation. I really do appreciate you reaching out to me and giving me this opportunity Thank you so very much.

Report a concern   February 18, 2023 — Rated 10 out of 10 by T.W. Graduation Foto
What do you like about our products and services?

It was great to find out that I was still able to purchase my nephew's graduation photos, five years after he graduated from high school. I purchased them for his birthday this year.

Report a concern   February 17, 2023 — Rated 0 out of 10 by B.W. Graduation Foto
How did we disappoint you and what can we do to make things right?

I’ve never received my product and have never received a return call or email when I’ve asked what’s happened to my order

Report a concern   February 17, 2023 — Rated 10 out of 10 by P.W. Graduation Foto
What do you like about our products and services?

My pictures were shipped so quickly, and I loved the fact that I could still order my daughter graduation picture after so many years.

Report a concern   February 17, 2023 — Rated 10 out of 10 by G.C. Graduation Foto
What do you like about our products and services?

Very nice quality! Fast delivery!

Report a concern   February 16, 2023 — Rated 10 out of 10 by R.M. Graduation Foto
What do you like about our products and services?

easy to order, affordable, not required to get full package is optimal.

Report a concern   February 16, 2023 — Rated 8 out of 10 by A.A. Graduation Foto
What could we do to improve?

Price seems high.

Report a concern   February 16, 2023 — Rated 0 out of 10 by A.A. Graduation Foto
How did we disappoint you and what can we do to make things right?

Too expansive


Privacy Policy