Graduation Foto
West Forest
Ypsilanti
MI 48197
United States

Average rating: 6.4 out of 10 based on 4019 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 18, 2022 — Rated 3 out of 10 by N.H. Graduation Foto
How did we disappoint you and what can we do to make things right?

The pictures were not the best. Every pose was horrible. If you’re capturing a moment tell someone to fix their clothes or their that. It was not worth the money.

Report a concern   November 18, 2022 — Rated 10 out of 10 by D.S. Graduation Foto
What do you like about our products and services?

Very good pic!

Report a concern   November 17, 2022 — Rated 10 out of 10 by L.J. Graduation Foto
What do you like about our products and services?

Excellent quality

Report a concern   November 17, 2022 — Rated 0 out of 10 by C.F. Graduation Foto
How did we disappoint you and what can we do to make things right?

My photo came damaged and still has not been replaced. Charged me a lot of money for a flimsy damaged print out that I could’ve done better at home.

Report a concern   November 17, 2022 — Rated 0 out of 10 by R.B. Graduation Foto
How did we disappoint you and what can we do to make things right?

Actually remove stray hairs when the customer pays for it and reply back to customer questions and concerns.

Report a concern   November 17, 2022 — Rated 10 out of 10 by L.B. Graduation Foto
What do you like about our products and services?

Thank you for sending out a reminder to order photos, so many months later.

At the time of commencement, I was angry that my daughter was wearing a mask in the photos, (she refused to take it off) and I did not want to pay for such a photo. I now realize it is a moment in time, and the mask describes her personality, and while I would have liked the smile... I can appreciate the photo.

Lovely clarity & color

Report a concern   November 17, 2022 — Rated 10 out of 10 by J.D. Graduation Foto
What do you like about our products and services?

I dont know who to really reccomend it to. But i loved getting the email each year letting me know i could still purchase the photos

Report a concern   November 13, 2022 — Rated 10 out of 10 by M.T. Graduation Foto
What do you like about our products and services?

We were able to get pictures of our graduate
Cost is a little high for pictures.
Customer Servicy Representative was extremely helpful as I needed to request pictures be mailed again. I did not receive the original set mailed
She made the process easy and I feel I will receive the pictures very soon.
Thank you!!

Report a concern   November 11, 2022 — Rated 5 out of 10 by M.M. Graduation Foto
How did we disappoint you and what can we do to make things right?

No disappointment, it's a neutral score. My senior is done with school and there's no reason for me to refer.

Report a concern   November 10, 2022 — Rated 9 out of 10 by P.M. Graduation Foto
What do you like about our products and services?

Service was fast and the prints look great. Thx

Report a concern   November 10, 2022 — Rated 0 out of 10 by M.O. Graduation Foto
How did we disappoint you and what can we do to make things right?

Reply to my e-mail regarding my order!!!!!😫

Report a concern   November 10, 2022 — Rated 3 out of 10 by S.J. Graduation Foto
How did we disappoint you and what can we do to make things right?

The quality of the photo paper was not good. I expected better presentation

Report a concern   November 10, 2022 — Rated 10 out of 10 by A.M.M. Graduation Foto
What do you like about our products and services?

Fast service, great pricing

Report a concern   November 10, 2022 — Rated 9 out of 10 by P.B. Graduation Foto
What do you like about our products and services?

although my daughter has been out of high school (and now college). it was a great remember of a special day, especially because one of the individuals in the picture has passed away. the service and easy to get a picture.

Report a concern   November 4, 2022 — Rated 10 out of 10 by M.W. Graduation Foto
What do you like about our products and services?

Price and availability years after graduation

Report a concern   November 4, 2022 — Rated 10 out of 10 by L.D. Graduation Foto
What do you like about our products and services?

I like the fact that you still offer the products after such a long time. Thank you!

Report a concern   November 4, 2022 — Rated 9 out of 10 by S.W. Graduation Foto
What do you like about our products and services?

Good service and product

Report a concern   November 4, 2022 — Rated 9 out of 10 by C.J. Graduation Foto
What do you like about our products and services?

Very good quality

Report a concern   November 4, 2022 — Rated 10 out of 10 by B.M. Graduation Foto
What do you like about our products and services?

I am glad you contacted me. In the past I did not have the money to get the photo's. Your service was quick. I am happy with the purchase!

Report a concern   November 3, 2022 — Rated 10 out of 10 by J.J. Graduation Foto
What do you like about our products and services?

Jayzah was so helpful in retrieving an old graduation photo that I wanted to order! I truly appreciate her excellent assistance.

Report a concern   November 3, 2022 — Rated 10 out of 10 by H.R. Graduation Foto
What do you like about our products and services?

Loved the quality of the photos.

Report a concern   November 3, 2022 — Rated 10 out of 10 by T.R. Graduation Foto
What do you like about our products and services?

After 4 years I was still able to get my daughter’s graduation picture!

Report a concern   November 3, 2022 — Rated 1 out of 10 by L.D. Graduation Foto
How did we disappoint you and what can we do to make things right?

When re-ordering the same photo options the cost went up and I didn’t get the pearlized like the original order. When I sent an email to the email address listed it came back undeliverable.

Report a concern   November 3, 2022 — Rated 10 out of 10 by S.S. Graduation Foto
What do you like about our products and services?

When my son (2013) and i graduated (2014.)i wasn't able to order the pictures.it was nice that i got an email giving me a second chance to order them even though its been years.
Its a memory that i will treasure forever and now i have the pictures.

Report a concern   November 3, 2022 — Rated 0 out of 10 by J.S. Graduation Foto
How did we disappoint you and what can we do to make things right?

I have had to reach out several times regarding my photo order. OrderID: VGPhone number removed5 (Resubmit of order VGPhone number removed1).

I have not received a tracking number either.

I still do not have my photos.

Report a concern   November 3, 2022 — Rated 10 out of 10 by R.B. Graduation Foto
What do you like about our products and services?

Great quality photo, nicely packaged.

Report a concern   November 3, 2022 — Rated 10 out of 10 by D.L.R. Graduation Foto
What do you like about our products and services?

Looks good fair prices and quick shipping

Report a concern   November 3, 2022 — Rated 10 out of 10 by L.L. Graduation Foto
What do you like about our products and services?

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Report a concern   November 3, 2022 — Rated 10 out of 10 by M.H. Graduation Foto
What do you like about our products and services?

Good quality


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