Graduation Foto
West Forest
Ypsilanti
MI 48197
United States

Average rating: 6.4 out of 10 based on 4045 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 7, 2023 — Rated 3 out of 10 by K.R. Graduation Foto
How did we disappoint you and what can we do to make things right?

The engraving on the plaque had uneven spacing and different fonts...it looked terrible. I did call though and they were going to send a new engraving plaque to replace. I can write a new review after I receive it, etc.

Report a concern   April 7, 2023 — Rated 5 out of 10 by W.A. Graduation Foto
How did we disappoint you and what can we do to make things right?

My daughter said that the caption said ‘Commencment….’ And claimed that wasn’t accurate.

Report a concern   April 7, 2023 — Rated 10 out of 10 by J.B. Graduation Foto
What do you like about our products and services?

Great picture quality.

Report a concern   April 7, 2023 — Rated 10 out of 10 by S.W. Graduation Foto
What do you like about our products and services?

The final reminders before deletion, that was pretty awesome to still be able to capture those memories.

Thank you.

Report a concern   April 6, 2023 — Rated 0 out of 10 by K.B. Graduation Foto
How did we disappoint you and what can we do to make things right?

My photos $300 worth were shipped in a flimsy envelope and they were bent and damaged.

Report a concern   April 6, 2023 — Rated 10 out of 10 by L.O. Graduation Foto
What do you like about our products and services?

Better angle than we could get in audience

Report a concern   April 6, 2023 — Rated 10 out of 10 by C.L. Graduation Foto
What do you like about our products and services?

Very good people

Report a concern   April 6, 2023 — Rated 0 out of 10 by T.K. Graduation Foto
How did we disappoint you and what can we do to make things right?

poor quality photos

Report a concern   April 6, 2023 — Rated 0 out of 10 by J.H. Graduation Foto
How did we disappoint you and what can we do to make things right?

Price was absurd. :(

Report a concern   April 6, 2023 — Rated 10 out of 10 by B.K. Graduation Foto
What do you like about our products and services?

Clarity of the picture was excellent!

Report a concern   April 6, 2023 — Rated 0 out of 10 by J.C. Graduation Foto
How did we disappoint you and what can we do to make things right?

I had paid and asked for the yellow in my son's glasses to be removed and it wasnt

Report a concern   April 6, 2023 — Rated 10 out of 10 by K.B. Graduation Foto
What do you like about our products and services?

Professional and brilliant photos

Report a concern   April 6, 2023 — Rated 10 out of 10 by M.G. Graduation Foto
What do you like about our products and services?

Very good customer service and the prices are good.

Report a concern   April 6, 2023 — Rated 0 out of 10 by D.G. Graduation Foto
How did we disappoint you and what can we do to make things right?

Your prices are outrageous!

Report a concern   April 6, 2023 — Rated 4 out of 10 by S.P. Graduation Foto
How did we disappoint you and what can we do to make things right?

Hello, I'm not sure you can help. I had ordered 2 different pictures of my son's graduation from 2022. One of the pictures his eyes are shut. Is it possible to fix?

Report a concern   April 6, 2023 — Rated 2 out of 10 by B.N. Graduation Foto
How did we disappoint you and what can we do to make things right?

Price

Report a concern   April 6, 2023 — Rated 1 out of 10 by L.M. Graduation Foto
How did we disappoint you and what can we do to make things right?

The prices were ridiculous

Report a concern   April 6, 2023 — Rated 3 out of 10 by S.J. Graduation Foto
How did we disappoint you and what can we do to make things right?

Photos arrived damaged.
The setting cut off feet and had odd things in background

Report a concern   March 21, 2023 — Rated 9 out of 10 by S.S. Graduation Foto
What do you like about our products and services?

I ordered two poses. I received one and have yet to receive the other. I contacted you and you stated you would send it out. I received an email confirmation of a photo that I didn't receive but received the photo I already had. At this point I just want to cancel the photo I didn't receive and credit my account! It's the one that was supposed to have the tassel removed. Thank you

Report a concern   March 20, 2023 — Rated 2 out of 10 by M.Q.G. Graduation Foto
How did we disappoint you and what can we do to make things right?

The photo was hard to see online with the incredible amount of watermarks and when I got it, my son's face was shiny - I mean SHINY! This is not even something I want to display with my other children's graduation photos. So disappointed

Report a concern   March 20, 2023 — Rated 1 out of 10 by T.L. Graduation Foto
How did we disappoint you and what can we do to make things right?

The photographer should have known that the "2023" on the tassel was not forward facing. She took the photo regardless. The photographer did not correct her mistake afterward. She should have suggested or asked the student to retake it. She has a duty to do just that but failed. A lot of the photos have "2023" on the tassel facing sideways, covered, or backward.

Report a concern   March 18, 2023 — Rated 0 out of 10 by J.L. Graduation Foto
How did we disappoint you and what can we do to make things right?

The picture I ordered was of my daughter getting her diploma. Because the president’s hair is so dark, she looks headless in the photo, would have been nice of that picture was touched up so you could see her better. I’d love to gave it remade

Report a concern   March 18, 2023 — Rated 0 out of 10 by C.G. Graduation Foto
How did we disappoint you and what can we do to make things right?

Terrible photo...you need to slow down and take some time with the kids. This was a once in a lifetime photo opportunity and you blew it!

Report a concern   March 18, 2023 — Rated 0 out of 10 by N.H. Graduation Foto
How did we disappoint you and what can we do to make things right?

Price is high and no digital copy for free

Report a concern   March 16, 2023 — Rated 10 out of 10 by K.S. Graduation Foto
What do you like about our products and services?

I was able.to get them almost a year after she graduated

Report a concern   March 15, 2023 — Rated 10 out of 10 by K.H. Graduation Foto
What do you like about our products and services?

High quality photo and quickly delivered

Report a concern   March 13, 2023 — Rated 10 out of 10 by J.F. Graduation Foto
What do you like about our products and services?

Wonderful pics and so easy to order

Report a concern   March 10, 2023 — Rated 5 out of 10 by J.E. Graduation Foto
How did we disappoint you and what can we do to make things right?

I was happy that we had photos as we could not get close enough to take our own, but Ian's tie and collar were all screwed up and it would have taken only a minute for the photographer to point it out so he could fix it. No amount of retouching could fix it.

We have like photos of all our other children's commencements on the wall, but this one just looks amiss.

A shame.

Report a concern   March 10, 2023 — Rated 4 out of 10 by S.S. Graduation Foto
How did we disappoint you and what can we do to make things right?

Too expensive!

Report a concern   March 10, 2023 — Rated 10 out of 10 by M.F. Graduation Foto
What do you like about our products and services?

Your service was fast and convenient.


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