Customer Testimonials
David and the team at Bike Mart - Prosper are awesome! I came in for a bike fitting due to a new leg length discrepancy. They spent time ahead of the appointment to understand the issue and discuss options. The fitting itself went very well and I am very happy with the service and result. David and the staff are very friendly and knowledgeable. A great bike shop for sure!!
Brian Wright very knowledgeable, helpful, professional.
Keep his kind of customer service at the heart of your business and you will weather business cycles and other storms.
Thanks...
great service, reasonable priced!
The repair guys were extremely helpful and fast
Did a great job on my bike cleaning and fix up!
The attitude is positive 👍🏻
Good work!
Service was done on the pickup day. Very generous with pickup times being as-long as the store is open. Friendly employees explaining what went wrong and how to prevent it in the future
Service was good with a quick turnaround.
Quality products
Friendly, helpful employees
Excellent bike service
Everything
Everyone was extremely helpful and knowledgeable in getting me set up with my bike!
Quick and great service
Great customer focus from staff!!
Great Service ! All the Tech’s were knowledgeable and very supportive. I was able to get everything I needed in one visit. Products were available and installed in a reasonable time frame.
Everyone is knowledgeable and polite. Always for attentive in service dept.
Very well stocked
Great all around!!
Friendly and helpful for my bike
Victoria was Amazing!! The store is super cool, clean and nice. The staff are extremely knowledgeable and fun! My wife had a blessed experience and we will return as customers!
Aside from the products, the customer service was amazing. Brian was so thorough with explaining our options. He made sure we understood how to choose the correct bike size. He explained difference in frame size, style, brands, upgrades and all. We purchased 3 TREK Marlin 7 gen 3 in this visit so knowing we were taking the correct ones was crucial. Brian made sure to sell us the bike that was right for us not focusing on selling for the money.
Tom’s bicycle maintenance class at the Prosper, TX Bike Mart was great. You could tell that he had great expertise on the subject.
100% Recommended, was about to leave, and then got my new bike
Great Service!!
From the first phone call to entering the building everyone was professional and knowledgeable. Brian was great, he helped me find the right bike. Overall a great experience. Y’all are doing it! I will definitely come back and recommend you guys.
Attentive competent staff and large selection
Great customer service, wide product selection, and expert technicians!
Your people get right to me and get my bike back in a reasonable time
You guys are very easy to work with, friendly, and convenient regardless of which area of town I live in. I have had great experience there and plan to keep coming back.
Staff is always friendly and helpful.