Customer Testimonials

Ability to test drive bike and thorough explanations of how to use the bike. Excellent customer service

Zach was super helpful and accommodating during my visit to purchase a new bike, he was very knowledgeable and helped me decide between sizes,highly recommend this shop!

Dean provided me with different options when servicing my bikes

They sold me an ebike and had it prepped and ready to go. Communication through email was excellent with them. They were prompt at getting back to me.

Very knowledgeable and straightforward service. Have products for all budgets

Very fast turnaround on my repair and now my 30 year old bike is like new!

Very helpful and knowledgeable

There was a good variety of bikes available, Jamie was extremely helpful.

Fast friendly service and an old bike perfectly restored to like new condition.

Jamie was excellent to work with

exceptional service 5 stars

Very nice experience.

I took my 14 year old son and his busted mountain bike in to western cycle. They fixed it on the spot in about 30 minutes. It was a chain and derailer issue. Great service! Thanks again!

Helpful and knowledgeable staff

Listened well to what I was looking for and showed me very appropriate choices. Friendly, knowledgeable, easy to work with.

Called in to request a quick adjustment of my front derailleur with no time to spare prior to a three-day rail trail outing in Vermont. Without even mentioning my trip or pressing timeline, Western Cycle let me drop the bike off immediately and had it completed and ready for pick-up a couple of hours later. Bottom line; repair and maintenance services there are excellent and I feel very fortunate to have Western Cycly in my area.

Service was great and staff knowledge was fantastic.

Jamie in your Seabrook NH store was our reason for buying our e bikes! We checked many other places but his customer service kept us with you!

Very knowledgeable staff, terrific selection. Love the new e-bike!
Redefines the cycling experience....

Very nice propke

Service is great, knowledgeable, personable and they care about the people and the bikes.

Staff is all friendly, efficient, and knowledgeable.

I was well informed. And work was done in a timely order. Thank you!

Jamie and Tucker were fabulous to work with and got us pointed to the right ebike. Incredibly knowledgeable in a friendly, no pressure environment.

Would HIGHLY recommend!!

I was very impressed by the help offered in choosing the right e-bike for me. After purchase, a thorough instruction was given on the operation. My salesperson even helped me strap my bike to the back of my pickup. Thank you for a very pleasant buying experience.

Excellent selection of bikes and outstanding customer service.

Great experience

These guys Rock !!! Keep up the good work !! Thank you 😎🇺🇸

Bike shops that don't have an issue with servicing tandems aren't uncommon but I appreciated the excellent work and service at Western, along with their true enthusiasm about cycling in general. Their prices were very reasonable.

Jamie was very good. He knew a lot about the bikes, no pressure and great fun.