Customer Testimonials

Had such a great experience buying from Western cycles! The owner Jamie was extremely helpful and everyone was super nice!

Serviced my bike and it rides great! Thank you so much!

Knowledge was great. Friendly and inventory was excellent

Amazing customer service, turn around time, and very fair prices. Everyone was so friendly

Timely, friendly thorough.

Quick and prompt service for my Trek bike recall. I appreciate the ease of bringing my bike in and getting it fixed while I waited.

The transparency and the willingness to answer any question I had

Love the advice and the service!

Friendly, informative and good listeners. Great point of sale and service work.

quick friendly service

Great selection and awesome staff We purchased two e-bikes and a bike rack for our suv

Love them

Bought a brand new E bike and had a problem with an error code, I contacted the store it was after hours, and they answer the phone and they helped me with the issue with a bike. The following morning management emailed me with any concerns I may still have customer service is A+++

I haven't had much of an opportunity to ride my newly built bike yet, but up to this point the service at Western Cycle Seabrook has been outstanding. Excellent communication and attention to detail.

Prompt and reasonably priced on service and parts

All products and services

Friendly and knowledgeable staff

Professional and friendly

Service team is fantastic and management is always personable and nice. Keeps me coming back.

Thanks!

Everyone I dealt with buying my E Bike, were very nice and knowledgeable. No pressure

Service And availability of product

Service is exceptional from Jamie on down to every staff member. A true local gem that really cares about you having the best biking experience.

There was a very quick turnaround was getting a new chain installed they had it done within a half hour which I really appreciated

Love the products! Especially my Trek road bike! The service is efficient, detailed, and the staff is the friendliest. I love the bike pick up and drop off service . Jamie is so responsive in letting me know when my bike is ready and when he will deliver or pick it up. Jamie is the best. Western Cycle is the best. I love those guys!

Knowledgeable people that listen and don't push anything on you. Skilled, friendly technicians. Excellent service top to bottom

Great service!!

I've been a long time fan of Trek and that is continued in my purchase. The representatives at Western Cycle are great. I respect their knowledge and the mellow approach to sales, ask questions and listen Thank you

Western Cycle is an excellent shop for pre-sales, and post sales info about all things bikes. Extremely knowledgeable staff. Very helpful when I was looking for help with a specific Trek electric mountain bike all the way through to the acquisition of the bike. They also helped a ton with all the needed accessories to go with it.

I am a customer now of both locations - NH and MA. Excellent, excellent experience overall. Would highly recommend this shop for any bike purchase going forward.

Friendly and knowledgeable

Very knowledgeable and attentive staff.

The staff is super friendly...and equally knowledgeable about their products... visits are always enjoyable.