Customer Testimonials

I ride on the clear fork trail

Great Service.

Excellent service. Very friendly! Great mechanics.

GREAT! Customer service

Very nice gentlemen and super helpful.

Whether my bike needs a tweak or something more… I can depend on the efforts of the crew at [Trailhead Bike Mart] in getting me back on the road [Trinity Trail] as quickly as possible.

Thanks, guys!!!

The staff is personable and competent. We are moving into the area and my boyfriend felt confident enough to leave his beloved bicycle to be 'tuned up' etc. after just one encounter. We will be using Bike Mart and most likely, upgrading our bikes with them!

The people working there were fantastic and helpful to my ten year old son and I. We had a wonderful day because they helped us pick out appropriate bikes and get us set up for a good ride. Thanks again!

Staff was very friendly and helpful.

Customized to my life and riding Style, careful attention to does the bike really fit me.

Aubrey is totally awesome!

Courtesy

High quality products and personable staff!

We love the service

Super knowledgeable and friendly staff, had what I needed and were able to order more specific items that I was looking for. Great first experience for getting into biking, will definitely be coming back for any other bike related purchases!

Bike Mart staffs their stores with mechanics who have in-depth knowledge of their craft. They're straight-shooters who explain matters in as great a detail as you prefer.

Very knowledgeable and very helpful.

Service was friendly and helpful, even though my experience with bikes wasn't super high. I appreciated the patience!

Friendly staff. Variety of products.

Great Service!

I was visiting from Montana and loved the trails and cafe at the trailhead. I reserved a bike so I could compete in the St. Patrick's Day Triathlon in Keller, and the staff fitted the bike to me. I loved that it came with a tool kit if I needed to fix a flat. The store seemed to be very well equipped too, for athletes who want gear or supplies for their cycling adventures. I give you a 10+!

Ed was very attentive and helpful.

Kids selections.

Aubrey is an excellent Service Manager. He oversaw an excellent major tune-up and partial overhaul of my custom bike.

Staff is always courteous and friendly. The parts/merchandise selection is very good. I look forward to stopping at this shop!

I loved the customer service, the employees are cyclists themselves so they gave honest real advice and are more focused on recommending a ride that’s the most fitting for an individual instead of the most expensive.

Good buying experience, helpful staff and overall very pleased. Special thanks to Bryan for selling me the bike and helping with the fit.

Very gods consultation with no pressure from the device dept. I was looking for a different tire set up and was very comfortable with the process. Good service and fair pricing.

The knowledge of the staff is great. Love teh selection of products.

Everything

Conveniently located near the TT and Press café. My wife and I dined at Press Café and walked next door to pick a new pair of bike gloves. The staff was extra friendly and we enjoyed shopping there.