- Phone: 8178214780
- Visit Website
Customer Testimonials
Professional, polite and knowledgeable personnel. Helpful and willing to do what it takes to reach satisfactory resolution when purchases don’t work out.
Fun, convenient location.
The customer service is in the Fort Worth store was amazing. The were friendly, helpful, and informative. We ordered two bikes and they had them within a week and had them ready to go with all of the additions. We will definitely make this our bike store.
The staff were so friendly and explained the service for my bike when I dropped it off. It was ready quickly, and when I picked it up, Austin assisted me with getting my bike and purchasing a helmet. He was great!
Friendly and helpful staff.
They’re always so kind. They help me with my bike all the time.
Friendly service.
This was definitely the least pressure I have ever felt when buying something. Brian maintained a good balance between helping me find what I was looking for and not being pushy at all. I really appreciated that
Awesome service!
Aubrey Williams. Kills it when it comes to fixing bikes. And the greetings I get when I walk in.
Great customer service plenty of options on bikes
Super convenient, friendly staff.
I ride on the clear fork trail
Great Service.
Excellent service. Very friendly! Great mechanics.
GREAT! Customer service
Very nice gentlemen and super helpful.
Whether my bike needs a tweak or something more… I can depend on the efforts of the crew at [Trailhead Bike Mart] in getting me back on the road [Trinity Trail] as quickly as possible.
Thanks, guys!!!
The staff is personable and competent. We are moving into the area and my boyfriend felt confident enough to leave his beloved bicycle to be 'tuned up' etc. after just one encounter. We will be using Bike Mart and most likely, upgrading our bikes with them!
The people working there were fantastic and helpful to my ten year old son and I. We had a wonderful day because they helped us pick out appropriate bikes and get us set up for a good ride. Thanks again!
Staff was very friendly and helpful.
Customized to my life and riding Style, careful attention to does the bike really fit me.
Aubrey is totally awesome!
Courtesy
High quality products and personable staff!
We love the service
Super knowledgeable and friendly staff, had what I needed and were able to order more specific items that I was looking for. Great first experience for getting into biking, will definitely be coming back for any other bike related purchases!
Bike Mart staffs their stores with mechanics who have in-depth knowledge of their craft. They're straight-shooters who explain matters in as great a detail as you prefer.
Very knowledgeable and very helpful.
Service was friendly and helpful, even though my experience with bikes wasn't super high. I appreciated the patience!
Friendly staff. Variety of products.
My husband and I had an awesome experience at your store. The staff was very friendly and helpful, especially Celso. My husband and I are an older couple and haven’t ridden a bike since we were teenagers. Celso addressed all of our needs and concerns. And, he was very patient with helping us choose the right bike for each of us.