Customer Testimonials

Fast and professional service for my Rad City 4.

First of all your shop is located in an area which is surrounded in a festive atmosphere , not to mention the great selection of good quality bicycles and service to boot , without a really long waiting period for bike maintenance.

Quick, kind bike fix and service

GREAT SHOP! LIKE A NASCAR PITSTOP.

Great service. Very knowledgeable. Will be my new go to bike shop. Great location as well.

Bike tech was willing to help and get me back on my bike within 30 to 45 minutes

The staff are truly interested in getting you connected with the right products and services, and they take the time to listen and explain.

Great selection, helpful, friendly staff. Austin was great at helping me pick the right bike.

Great service

Erik is amazing! I brought in with my bike yesterday after I had crashed a few weeks earlier and he was able to get it all checked out and readjust things that needed it. He took care of everything I needed, my helmet had cracked due to impact in the crash, and he walked me through the helmets available and helped me make a decision for what is safest and most visible for me riding on city roads. I cannot recommend the Bike Mart on Edwards Ranch Road enough!! They always are kind and very helpful!

Very caring and knowledgeable staff

I called ahead to make sure y’all had what I was looking for and when I got there, everything was ready to go. Brian did a excellent job going over everything with me. Outstanding service with a great Giant Talon bike. Thank you!

Found us the part we needed , pronto, and was back in the saddle!
Thanks!!

Friendly helpful staff
Ease of quick simple service

Great location

Fast service

Bike Mart is conveniently located on the trinity trail. Their service is incredible. I look forward to going into Bike Mart every time I am able.

Repaired bike in timely fashion

Excellent staff. Each one goes above and beyond to assist you. Celso in Fort Worth was excellent.

Service was great.

Friendly service, and the work on my bike was done with 24 hours. Service was also very helpful in helping me pick out a new handle bar and grips...both of which have been a tremendous help.

Fantastic customer service, we appreciate that they all providing expert advice and always genuine willingness to help no matter what time of day, the stores overall inventory, repair services and price breakdown, clean bathrooms, convenience to the trails and atmosphere of the Bike Mart. We have visited several times and will be back!

Very knowledgeable and helpful staff

Easy bike rental process and miles and miles of trails just outside the backdoor. Was worth the drive from Frisco and will be back again!

So many bike shops have staff that is unapproachable, Bike Mart is breaking that mold.

Great service and helpful folks

Bike Mart - Trailhead is hands down the best off all your locations. First name removed Sidener is the best.

Thanks,

First name removed Sidener

Great knowledge, good atmosphere and friendly service

I purchase two bikes from the Fort Worth location and I appreciate being able to stop by to have one of your bike mechanics help me by shortening my chain or adjusting the gears without scheduling an appointment. Sales and service at the Fort Worth location are always friendly and helpful.

Austin was incredibly helpful and patient. I truly appreciate his advice and expertise; we could not have asked for a better experience.