Customer Testimonials

Excellent service from professionals who know their products and deliver on promises.

The staff was very helpful servicing my bike as well as looking up information about another bike purchased from the previous ownership

Another bike store would not put my adult tricycle together. Bike Mark said it would take a week, it’s was done in 3 days, and at a fair price. They have my business for life. Good work

Inventory! You have a lot to look at and touch. Your sales staff is very knowledgeable and friendly. Great place and great bikes ready to go!

Kelly is hands down the best hard working mechanic around. His attention to detail, professionalism, and experience is top notch in this industry. Kelly makes you feel like your family every time you walk in. Then new manager Eric is also a great addition to the team. I appreciate how he treats everyone like they are important no matter if they are a rec rider or a cat 1. His enthusiasm & passion lights up the place and you leave with the warm fuzzy feeling and a better mood then when you walked in the building.

I will say having a better selection on certain products, or having that "i just have to have it" product such as a "pretty bling" for your bike, funny or bright color water bottles, or even better selection of ladies attire. Tons of mens bibs but few ladies bibs. Lots of black, white, red colors of products which is fine and standard but how about some bright spunky products?

Great customer support!

The Bike Shop has open, clean space and a very impressive range and choice of products.....to meet most customer needs....
Because the Staff are personable; product knowledgeable and committed to cycling safety and enjoyment, they are able to "tailor" individual product purchases to suit each individual customer's needs, abilities and cycling goals.....Thank you for asking. .

SUPER GREAT customer service

Very helpful. Nice store.

Efficient bike repair. Knowledgeable and courteous staff.

Stopped on a ride for service and bike mart took care of my problem. This is the second time I’ve used them to get me back on the road and they gave me immediate service. Well done 👍

Your bicycle mechanic does amazing work. He changed my gear ratios and placed a chain onto my ebike. 3 other shops said it could not be done. Thank you Aubrey. I hope to visit you and your store in the future for my bicycling needs.

Bike works great! Great customer service thanks guys!

Very helpful and friendly service

Quality products, good inventory. Knowledgeable and helping staff. Great place.

Very nice employees. I went to another bike shop a long time ago and nobody bothered to help me and kinda treated me like I was dumb lol. The employees at bike mart were really sweet and helpful. So thanks guys.

Friendly and efficient

Fast friendly help

Awesome service, awesome people

Fast, easy, and always helpful!

Friendly service

Helpful

Friendly, knowledgeable folks!

Carrie was very helpful in shoe purchase. No sales pressure-she brought out many until I found the right one. I wasn’t even going out to buy shoes-just passed by store on my bike ride! Nice experience. Also found a good deal on clearance rack for half price shirt

The service was great. Went above and beyond to get a problem solved on the spot.

Quick to get it back and no hidden or surprise charges

New customer to Bike Mart but i know a couple of employees who've worked at another bike shop and they're both top-notch. Good initial experience. Since the bike shop i previously used is now closed, I'm sure I'll continue to use Bike Mart.

Convenient location and quality service. Very satisfied with the work that was done on my bike.

Great team. Always makes me feel welcome. Always helpful.

Great products knowledgeable staff very friendly