- Phone: 972-707-7581
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Customer Testimonials
Mark was so personable and helpful!
Convenient. Friendly. Helpful
Davis took a lot of time to explain why a certain mechanical had occurred, how to repair it, and was patient with all of my questions. Top notch.
They were super fast working on my bike!
The help in the service is great.
Fast knowledgeable and kind service
Doug was very patient as he encouraged me to try different bikes. There was no pressure to buy. He provided me with a lot of education about owning and caring for a bike. Really appreciated the time he spent with me!
Fantastic communication and service from Davis. My bike needed a lot or work and Preston Hollow Bike Mart did a fantastic job. My bike feels like new.
Friendly and very helpful.
Solid service department and the customer service up front is top notch.
Quality work. Always helpful and professional
Friendly Service. Greeter upon entering and generally know my name.
quick and easy flat repair
We had a fiasco while driving our Rv with our new electric bikes on our new rack. One bike fell off and was damaged. Cannot stress enough how wonderful Bike Mart was in helping us resolve this situation! They worked together with Kuat bike racks(who also deserve a 10 star shout out), and we now have a fully repaired bike and a new, better, bike rack, which cost us nothing. Bike Mart and Kuat went above and beyond and have a customer for life, who is going to continue raving about them anytime/anywhere I can! You just don’t get customer service this good anymore!
friendly, knowledgable and they always go the extra mile!
I love your services! Your staff are the most professional and skilled in the Dallas area! Elias and JP are exceptional!
High quality
Great selection, knowledgeable staff
Excellent Service.
J.P. is incredibly knowledgeable and a superb bike fitter! I was having shoulder pain for some time. He diagnosed the problem and adjusted the bike. Now I'm a happy rider.
The guy who checked me in was fantastic and appreciated it greatly.
Helpful team members who are patient and knowledgeable.
Great customer service! Their 90 day payment plan is amazing and pocket friendly to those like myself on a budget. I went there to ask questions about “the right bike” for beginners. Answered all questions and I even picked a great starter bike. Ask for Mark…he is an awesome salesman!
Always helpful and knowledgeable
I put an old bike back on the road and your Preston Hollow store had everything I needed - tires, tubes, chain lube, CO2. A tech mounted the tubes and tires for me so I was literally ready to ride out the door. Great service!
Nice assortment of bikes, very helpful associate, pleased with the price.
Very helpful staff (thanks Mark!) and great selection. Will be back for the next one!
The service was prompt and the services were excellent! I rode it for the first time yesterday and it rode great! Feels like a new bike!
Thank you
Really appreciated Mark’s service and support. He was great to deal with.
They took care of my needs, in a timely and friendly way
Very responsive to customer's requests.