- Phone: 972-707-7581
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Customer Testimonials
Great team, excellent service, timely communication. #SUPERB
Sales and service there were very good. Used to go to Richardson but up there I most was ignored - at Preston hollow all my questions were answered ina very helpful and personal manner
Great customer service excellent attitude and energy willingness to helpand make things happen.
They were great!
Toni was exceptional.
I appreciate most that I don't feel upsold. But I do feel like I have been helped :). I appreciate the transparency, the service, and the kindness.
Always the best service!! Thank you!
Great selection and great service! Will go back for all my bike needs.
Very attentive. Great customer service. Very knowledgeable about the products that Bike Mart carries. I appreciate the store on Lovers Lane very much. It suites my needs
Great bikes .. great service .. I highly recommend!
Great service as always- I only go to Bike Mart for all my needs for the past 20 years!
Appreciate Gazelle bike service. Elias phoned with regular updates. Bike runs great - reasonable pricing too!
The team was extremely helpful
Service appears to be thorough and on schedule as quoted
Great Sery
The staff was incredibly helpful and got my bike running like new in no time. I’ll definitely come back to Bike Mart for my cycling needs.
Good staff and products
Great experience
Honest approach
Very knowledgeable staff!
Friendly, helpful staff, reasonable prices, fast service.
Easy to get service and support
The staff is very friendly and knowledgeable. Anytime I go in there, I am greeted by a friendly staff member who can get my needs taken care of in a timely manner. I never feel rushed to make a purchase and the staff is happy to answer any questions I have honestly.
I think the Customer service has improved. I quickly received the help I needed in buying a new helmet ,getting my bike tuned up, and getting new cleats put on my bike shoes.
Your bike mechanic Kevin Laguerre was a virtual maestro when it came to creatively thinking outside the box when fixing a complex problem with my bike. He was able to fix what other mechanics could not. He successfully repaired and saved my worn out bottom bracket (BB) by using an old school, forgotten technique of needling (?) where he took the time to hand-punch and smooth over 30 separate tiny dimples in the interior of my BB shell in order to prevent slipping and stabilize the frame / BB connection. I was blown away! 🤯 How he did it or how long it took I have no idea, but his level of commitment, expertise, passion and professionalism is very impressive and undeniable. He’s literally a bike repair wizard. “Kevin the Wizard” 🧙♂️
Mark Manson’s meticulous attention to details and his knowledge!
service and nice employees
Great friendly service and stock the items I am looking for.
The team was great! Came to get a charger for my electric gear shifters and they spent 30 minutes helping me with my Garmin device. Awesome!!!
Kind and competent service, good selection of products and great offers