Customer Testimonials

Good selection and knowledgeable staff

The Mechanics are very knowledgable and friendly

Quick fix for my busted back tire. Helpful service!

We took in 4 bikes in for tune up. The service department did a wonderful job. We are very pleased with their work and professionalism. Highly recommend taking your bikes to this location on Lovers Lane.

Mark was very knowledgeable and kind

Everyone was very kind, knowledgeable, and helpful.

Love the store. Everyone is so nice and helpful.

I needed replacement tires for a Schwinn Sprint purchased in 1994. You were able to sell me tires and tubes so I could get the bike back on the road. Mark and others were helpful.

Name removed, Dallas

Very willing and focused to serve customer. Kind and capable technicians no matter the brand of my bicycle. I am moving from another store close by which told me they can’t service my bike because it is a bicycle with that is no their brand.

Expert advice and service. Sale prices!

Great knowledgeable staff. Had everything we need in stock too

Fast service - even though they couldn’t fix the issue with my bike they were super helpful and gave me all the info I needed.

Daniel De Hoyos, was very helpful and provided excellent customer service helping choose a bike for my son.

I was so pleased with the experience. I will be back to purchase a bike for myself.

-Michael G.

Excellent service and help in store

Quick and reasonable

The service is always efficient and friendly. Recommended without hesitation.

Great service, knowledgeable, good products, reasonable prices

Had a major tuneup & other repairs done to my road bike. The team kept me informed when additional repairs & time in the shop were needed. Excellent work & service. They also were extremely helpful in replacing my saddle. Cannot thank you enough. What a tremendous shop & service.

I like the knowledgeable staff and all the range of products

Quick & efficient.

Great selection and the team was super helpful helping me find what I needed.

Knowledge of sales person, availability of products

Large selection of products and services. Customer service is always top notch

Rented a great hybrid bike with ease. Good people.

Extremely helpful and allow you to browse without bugging you. Always great service.

Local shop feel with the backing of a larger multi-location reseller.

have always had good customer service and repair work on my road bike for 20+ years. Really like having a Bike Mart close to our neighborhood in Preston Hollow.

I had to get a new tube. The associate listened to my story. He replaced the tube after I told him I was not happy the Richardson Bike Mart staff did not put the right tubes on my bicycle. Thank you.

Customer service was great

Friendly staff. Helpful.