- Phone: 972-707-7581
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Customer Testimonials
BikeMart continues to impress, and this location has truly earned my highest recommendation. Every visit is smooth, welcoming, and efficient. and a huge part of that is thanks to Romario.
Romario is consistently helpful, incredibly knowledgeable, and genuinely committed to making sure customers get exactly what they need. Whether it’s advice, service, or product guidance, he goes above and beyond every time.
If you’re looking for a place you can trust for all your bike needs, this BikeMart location is the one. Highly recommended, and major kudos to Romario for outstanding service.
Excellent customer service with a friendly, no-pressure experience. Although we were in different cities and communicated entirely by phone, they were always available and went above and beyond to help me secure the bike I wanted, even at the last minute.
These best people who make the customer welcome and provide great advice.
Great service from their team - patient and knowledgeable. Would recommend to experienced riders and hobbyists alike!
Great selection of bike accessories… outstanding customer service!
Great service and support on helping my daughter pick her first new bike. She did need some encouragement but the shop guys were great!
They also help me keep my gravel bike in top shape!
Fast/ great service/ customer service great.
Excelet service
10/10 experience at the Preston Hallow Bike Mart. Helpful, kind, generous with expertise.
The people / staff are the best part
Friendly and knowledgeable!
Everyone there is GREAT!!! Always spot on service.
Daniel made a huge effort to understand what my needs were at this point in my fitness journey and March those with the bikes offered, great experience!!
Service dept was great. They did the work quickly and professionally.
Friendly, professional, timely, reasonably priced
Our sales experience was great. It was a little frustrating at pickup when a rather stern man couldn’t find the bike.
The staff was so helpful. They assisted with me with outfitting two young riders that needed bikes and helmets. The guys were really patient with the little ones.
Staff are always friendly and helpful!
Muy buena atención
Always great customer service
Convenient location. Mark, my sales guy, was awesome.
Knowledgeable yet humble. Gracious in sharing there passion for all things cycling while not attempting to dominate you with sales ploys or pressure to buy. Ultimately leaving you empowered to make the best purchasing decisions that best fit your needs all while being armed with additional knowledge and confidence from friendly, welcoming interaction.
Very professional
Team is very knowledgeable and patient/will spend as much time as you need. Inventory selection always solid.
Great selection of products. Bike Mart always has what I need. Service is outstanding! Mark helps me, patiently answers all my questions, and is a joy to talk with about bikes. I recently learned how to change a flat tire with Elias and he was so kind and helpful. Bike Mart is the best!
Everyone in the store was friendly and ready to help
The associate was knowledgeable and professional…..and a nice guy too!
I was really impressed with the speed and quality of the service I received.
I wrote a review on Google, so I'll paste it here as well. My son's bicycle pedal kept falling out after self assembly. Called around and came across this company. I didn't think to get the guy's name but he was so kind and helpful. He fixed things that stuck out like a store thumb and didn't take long. Customer service was superb and the layout of the store is pretty nice. They have a lot of bicycles and accessories and I would for sure recommend them for all your bike needs
Any little adjustment, these guys jump on it. I messed up my kids chain guard and they fixed it, “no charge”. Whether it is buying a new rig or getting bailed out on a home repair these guys are always nice about it. This neighborhood bike shop is something out of the olden days, seems like their mission is to keep bikes on the road. I dream one day there will be as many bike shops as car dealerships in Dallas. Go in, just say hi, then hit the road on a bike!