- Phone: 972-707-7581
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Customer Testimonials
Great service, knowledgeable sales team.
First time customer. I came in to replace a 12-speed chain that snapped during a ride.
Store was well presented, the exact chain I needed (M9100) was in stock, and the salesperson, Daniel, was very helpful. Great first experience!
great personal and timely service, very knowledgable
This store is great. Never too busy to help me fix a small problem. Stopped in yesterday, no appointment, with a flat tire. Had it changed and back on the road in 10 minutes.
Preston Hollow location is awesome.
I drive past the White Rock store because they are rude and un-attentive. Even accused me of lying when I attempted to make a parts return.
So make the trip to Preston Hollow!
Gary Hancock
Matthias did a great job servicing my bike.
Very kind and helpful staff who went above and beyond.
Always top notch service.
Great products but your staff is what brings me in. They are always so helpful and friendly.
Mythias was very polite, professional and friendly. I asked him if the bike was worth getting repaired. He showed me things that indicate it was still a good bike, that it had been taken care of asked him what a new bike would cost... he was knowledgeable. I appreciate what he had to say and made the decision to go ahead and fix the bike. he helped me get the bike out of the car.
when I picked up the bike although the person was friendly they didn't offer to put the bike in my car. as I got to the door another employee who was a white- haired ran to the door took the bike and asked if I needed help putting it in my car. He put it in my car and I appreciated it. I am an active woman and very independent but I am 65 years old and do appreciate the help.
Yes, of course I would recommend Bike Mart to a friend. but I do think every employee should offer to physically take the bike to help customers put a bike in their vehicle! Especially a 65 year old woman!
Amazing, over the top customer service!
quick and personalized services
Mario was great, very personable and friendly - will be back, great service team with Elias & crew
Good service and selection.
Bike technicians are skilled and friendly
The Lovers Lane location is great for me. The staff is friendly and the service is great!
Repair staff explained what they were doing and were knowledgeable
Great staff and very courteous.
Customer service
Genuinely enjoyed my visit to Bike Mart, looking forward to visit again soon. Need some more upgrades to my bike, and know I can get the help I need a at the Bike Mart.
Personalized service
GREAT NEIGHBORHOOD BIKE SHOP
Great store, bikes and service.
All of ‘em
Your service team is great! They handle issues quickly and completely. I only get serviced at Bike Mart’s Lovers Lane location.
quick and friendly staffs
Wide variety of product and ordered from warehouse and received faster than planned. All team members polite, professional and helpful.
You helped my son with all of his requests for bike accessories.
Nice selection and nice people.
Great selection of bikes and accessories. Friendly and knowledgeable staff.