Customer Testimonials

Very proactive, quickly handled Assos warranty claim and pointed me to a good pair of bibs for indoor riding.

Very kind staff and I appreciate the local products represented when available.

Hi , thank you very much for reaching out, Mark was such a great help from the first phone call looking for a specific bike to helping me set up a payment schedule. I called him several times throughout the process and he was always helpful. He even brought another mountain bike from a different location so I could check it out. I just moved to Dallas and I have made Bike Mart my home base bike shop. Thanks for all your help with this bike Mark I’ll be coming in for a mountain bike soon.
Thanks
First name removed

JP is knowledgeable and helpful. Service is great!

They are timely, great customer service and don't oversell me on what i don't need.

The dude who helped me was very kind and helpful. He worked hard to look for parts I needed.

Great help to find the bike lock I needed.

Excellent service and selection

Great selection and knowledgeable and helpful sales people.

Expertise, friendly

Service was awesome first I went to Richardson location but the service wasn’t great the sales person was pushing me to buy what I wasn’t interested and left the place and went to this location at lovers lane location and the guy was very nice and explained very well and bought what I love, product is amazing love it

knowledgeable handled repair quickly.

Wonderful store. Terrific service

Friendly and knowledgeable staff

Service was great!

Knowledgeable staff. No hard selling. Quick purchase process.

Personal interaction with customer.

Service was phenomenal and I was taken care of in a timely manner.

the repair was done on time, 2 days from start to finish.
the repair was done well, rear derailleur shifting is crisp.

Knowledgable chill staff and great inventory of bikes and gear.

Helpful, competent staff.

Always friendly and willing to help fix the problem

Great service and nice people!

Mark, was professional and when we asked for a blue 12" bike for my 3 year old, he searched and while he was not able to find a blue bike he found a beautiful red bike and we are super happy with it and we look forward to upgrading as we grow.

Service guys always take phenomenal care of my bike and are just great to deal with. Great guys!!!

Mark was extremely helpful. We came with intention of buying one bike. With Mark's help and being professional and kind to our family we decided to buy 2 bike and accessories. THANKS AGAIN MARK!

Everyone is so friendly and gives good advice about which product is right for me

I have never had a single bad experience--not one--in the few years I have shopped at Bike Mart. They sell large variety and specialty bicycles for almost all ages. I recommend them without hesitation.

Very professional and efficient team excellent service!

First bike I’ve bought from them. I called Mark on a Globe Haul ST. He called me back several times to update me on some things. Very attentive and very nice. I would absolutely do business again.