- Phone: 972-707-7581
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Customer Testimonials
I like everything about Bike Mart. Their choice of bikes is second-to-none, their service has always been first class, and their acumen of the industry as a whole is genuinely impressive.
Bart McLendon
Doug was great! Looking for a new bike for my wife. He was low pressure, really listened to us, and gave good guidance.
Friendly and knowledgeable staff, always welcoming, great service at a reasonable price.
I had my wheels replaced and bike serviced- everyone was helpful and friendly!
Great shop. Great location. Plenty of great merchandise. Most importantly, Mark Manson is awesome. He has been my salesperson for many years going back to the Richardson location. Mark is a bike guy. He is professional, knowledgeable, easy going, and very helpful. I go to the Preston Hollow location because of Mark even though another location is more convenient for me.
Luis Garcia
No pressure for staff
Very friendly and great service!
In most instances fast technical service.
Davis was really helpful with a drop in bike adjustment.
Very knowledgeable and friendly staff. Helped me pick a bike shoe that fit my needs
Excellent service from Elias. He’s efficient, knowledgeable and a super nice guy. I trust my bike is in good hands whenever I bring it in. .
Great! I will use Bike Mark from here on. Great service.
EXM3
Very responsive to customer's requests.
Mark was so personable and helpful!
Convenient. Friendly. Helpful
Davis took a lot of time to explain why a certain mechanical had occurred, how to repair it, and was patient with all of my questions. Top notch.
They were super fast working on my bike!
The help in the service is great.
Fast knowledgeable and kind service
Doug was very patient as he encouraged me to try different bikes. There was no pressure to buy. He provided me with a lot of education about owning and caring for a bike. Really appreciated the time he spent with me!
Fantastic communication and service from Davis. My bike needed a lot or work and Preston Hollow Bike Mart did a fantastic job. My bike feels like new.
Friendly and very helpful.
Solid service department and the customer service up front is top notch.
Quality work. Always helpful and professional
Friendly Service. Greeter upon entering and generally know my name.
quick and easy flat repair
We had a fiasco while driving our Rv with our new electric bikes on our new rack. One bike fell off and was damaged. Cannot stress enough how wonderful Bike Mart was in helping us resolve this situation! They worked together with Kuat bike racks(who also deserve a 10 star shout out), and we now have a fully repaired bike and a new, better, bike rack, which cost us nothing. Bike Mart and Kuat went above and beyond and have a customer for life, who is going to continue raving about them anytime/anywhere I can! You just don’t get customer service this good anymore!
friendly, knowledgable and they always go the extra mile!
I love your services! Your staff are the most professional and skilled in the Dallas area! Elias and JP are exceptional!
I love the shop, the service and the inventory and also that it is so close to our office on Lovers Lane. Long live RBM!!