Customer Testimonials

Nio was a joy to work with. He's very knowledgeable and friendly.

Amazing customer service & support! Thank you!

Prompt and excellent service. Fixed my recumbent trike and it's working great.

Great people. Good prices.

Service department Robert was outstanding. He provided excellent customer service and the work was immaulate. Thank you!

We have a college student in Dallas who needed a bike to use on campus. Bike mart folks were great to work with - we ordered bike online, they assembled it and delivered to the student dorm. Great help and peace of mind for parents in a different city. Thank you.

Knowledgeable, friendly, helpful

Mark was an excellent guide for me as I got set up with my beginner bike. He was helpful, knowledgeable, patient, and just a pleasure to spend time with.

Staff went above and beyond to ensure my grandson got the bike he wanted on his birthday. Made a little boy very happy and made shopping from out of town very easy! Many thanks to Daniel and Bike Mart. Your kindness, efforts and customer service are greatly appreciated!

Super service good team

The service was perfect and I got a tire bought, changed, paid for, and a few other things in literally less than 5 minutes. Truly perfect service!

10/10

Fui a la tienda a buscar una prenda específica, no la tenían y el amigo Daniel amablemente la pidió para mí y dos días después la pasé a recoger. Estoy contento con el servicio

I came to BikeMart in the hopes of leaving my bike so the team could install a new pair of pedals that I needed. The team sold me the pedals and installed them right there as I waited. Super courteous, quick and awesome. Thank you!

Great service!

Great customer service.

Good bike shop have courteous people and do good work.

Your Lovers Lane store had all the items I was looking for. Toni Lamb showed me the Camelbak metal water bottles that I hadn’t seen before. When my plastic bottles need to be replaced, I plan to upgrade to the metal bottles. I consistently get great customer service at this store.

Very helpful and friendly staff

Great pricing friendly and knowledgeable staff and quick efficient service.

Good selection and knowledgeable staff

The Mechanics are very knowledgable and friendly

Quick fix for my busted back tire. Helpful service!

We took in 4 bikes in for tune up. The service department did a wonderful job. We are very pleased with their work and professionalism. Highly recommend taking your bikes to this location on Lovers Lane.

Mark was very knowledgeable and kind

Everyone was very kind, knowledgeable, and helpful.

Love the store. Everyone is so nice and helpful.

I needed replacement tires for a Schwinn Sprint purchased in 1994. You were able to sell me tires and tubes so I could get the bike back on the road. Mark and others were helpful.

Name removed, Dallas

Very willing and focused to serve customer. Kind and capable technicians no matter the brand of my bicycle. I am moving from another store close by which told me they can’t service my bike because it is a bicycle with that is no their brand.

Expert advice and service. Sale prices!