Customer Testimonials

romario es el mejor amable y siempre dispuesto a coloborar en lo que uno nesecita

Great service and recommendations!

Salesperson(s) and service techs were very knowledgeable and very helpful!!!!

flexible and understanding; relentless about keeping customers happy

Everything went very smoothly. I really appreciate the informative and professional staff.

Great selection, awsome customer service

Elias is hands down the best bicycle technician in the metroplex! Fantastic service!

Service good, but expensive

Very friendly and cooperative staff. Was on a trip in Dallas for a few days and they helped us rent some bikes and gave us some information on the surrounding area to ride our bikes.

Great service from the service department!

The service was great and delivered before my kids bday! Experience was great from beginning to end, will definitely recommend to friends and family!

Mark was great, helped my 6 year our daughter with care and kindness and then helped me find a bike too. Highly recommend!

Friendly and helpful staff.

Great knowledgeable staff.

Prompt courteous service, clean well organized shop, what more could you ask for! I will return.

Really friendly and knowledgeable people, they are great as a Custumer service and plus, man I just si happy with the service on my bike that they made me believe in this again. Romario did great y el si sabe llegar a los clientes, no recuerdo el nombre de la persona que me entregó la bicicleta pero tuvimos una conversación de verdad y eso hace que sean los mejores! Gracias por todo whoever need a bike fixed they are the people ( thanks to the mechanic also) como dijo Cerati “Gracias Totales”

Had the products I needed. Friendly staff

Convinced me to buy better helmets. Told me how to realign a disk brake after changing the tube - had never done that.

They always get it done! I go to the one by lovers lane and they are so great with customer service & fixing my bike repairs. Thank you! 😊

Knowledgeable staff with the best brands and products

Top Notch!! The whole crew at Preston Hollow store rock.

Great customer service. The gentleman who helped us was knowledgeable, pleasant, and very enthusiastic about helping.

We would love to go back in the future.

Great service with Tag, responsive and professional and extremely helpful

Staff person was available and knowledgable about my purchase, and responsive to a request for a past invoice. He also discussed with me questions about the bicycle rack and the possibility of my selling this earlier purchase.
I think very highly of this location and have referred others to it. The sales people are personable and informative. Thank you!

They were prompt, reasonably priced, and my bike looks great!

I am a new cyclist. Mark is very supportive, knowledgable, and caring as I learn about bikes and cycling. As I gain experience, he encourages me to be more discerning as my own preferences are taking shape. The Preston Hollow store has mostly all the parts, accessories, apparel, and shoes I’ve wanted to invest in.

Mark was very helpful and friendly. The selection of tires included everything i needed and was the same price as an online shop. I'd rather shop in person and support local. Thanks for being the constant quality you have been for the 20 years I've been shopping with you!

Mark was polite attentive and helpful.

Well informed and friendly staff, thank you!

Great service