Customer Testimonials
Josh from the Trek Bicycle store at Beverly Hills was amazing! He was very knowledgeable and welcoming. He made me feel comfortable about asking questions since I’m a first time buying of a road bike. He explained everything and was honest about the equipment.
The bicycle is very beautiful and I love everything about it.
Geoff and Lance very pleasant and informative.Answered all questions and provided quality service.
The service team did an awesome job on my bike. They made it look and feel good as new.
Great help.
The staff are great! Kim and Michael have helped me with several issues and they don't stop until they are resolved.
Excellent customer service and very happy with their work Special thanks to Drew & Colton.
Very friendly staff that handled my warranty claim quickly
Ebikes
Customer service, friendly . Cleaned up my bike!
Excellent service and very friendly and professional staff!
Excellent service. Reasonable pricing
Great service from Rafael Tello as we worked through different options for my younger son (who's in between a couple of Trek models and sizes...)
Shoes are fantastic.
Team was responsive and belpfhp
The bike is nice! The service was fantastic!
Love my Trek Domane and the sales amd service team at Redmond Trek.
Great service once again came in with a flat tire. They were able to fix it within five minutes friendly staff they now offer pick up and delivery for services on bicycles would recommend.
Very attentive to the customers.
24 hr bike rental, Madone with 105 and 32 tires rode great, well tuned and fit, service was excellent and timely; all around, a great experience. 32 mile r/t to Escondido Monument, 23 mile r/t to Coastside, spectacular ocean views, good hills, perfect weather.
Purchased a mountain bike, on sale and the bike was ready and waiting. Josh met me at the curb and put money in the parking meter. He spent ample time answering my questions and explaining how the suspension system is setup and how to maintain the tubeless tire solution. He also helped me load the bike in my car. Just kidding about the parking meter…🙄
They’re good products, reliable, and built well the store was nice and clean well maintained the sales person help me right away and would very informational. Had a very good time visiting in the store.
The customer service was great as well as the biking gloves I bought
Quick service turnaround done right the first time
Very friendly and helpful staff.
Super friendly staff and the inventory is expansive.
As always, Trek bikes on Grand Ave never disappoints. The staff are so helpful and efficient. They had my bike up and running in no time. Thanks guys!
Knowledgeable staff and quality products
The mechanic I worked with and that ordered tires for me was very helpful.
Never in all my years have I received such good service as I have at Trek Bikes. The techs and staff there set the standard for professional knowledge and service. On top of that, they are surprisingly amazing at repairing baby strollers. Truly Fascinating.
Adrian was amazing. Excellent customer service. Thank you