Customer Testimonials
Products: quality, complete line, on-going innovation. Service: Alamo Trek (especially Paul) was VERY thorough, patient, listened, and gave several recommendations… and did NOT try to upsell to me. Thanks!
I love Trek bikes, my third bike, i have a fx3 duel sport had a trek Fx2. i loved your customer service, answer all my question. and very good.
Danny's help and fast response to fix bike issues when he's not busy with other things.
Scott at Trek was amazing to work with and made the experience great! He had all the answers to the questions I had and was able to support any concerns and items I needed answered.
The service was great. I came in for my free t-shirt and got help right away. The sales folks were courteous and nice.
I also purchased some Unbroken drinks tablets. They were terrible tasting...wish you guys had samples. But overall I had a great experience.
Best Team On The Field
Everyone at Trek is knowledgeable, professional and kind!! Great store!
I love my Townie. I also love the service I received from Luke who took time and care to ensure everything is working perfectly on my bike. Thank you, Luke!
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Great service. Took care of a warranty issue for me hassle free
The staff there are unbelievably knowledgeable and so kind and caring. Great people!
very helpful and friendly.
Friendly, knowledgeable staff
Employees were friendly and welcoming. Mike explained the features of the bike. We were even given a lunch recommendation. since we were from out-of-town. It was a great experience.
I like everything
Great equipment and very helpful staff!
Lance the service manager was awesome, and I'm totally satisfied with the extensive work that was completed on my mountain bike.
Excellent product selection. The employees listen to thoughts/concerns and make appropriate recommendations. They don’t try to upsell items either
Josh went above and beyond. My nephew is new to mtbiking and he felt very comfortable.
Very quick with repairs and friendly!
Very friendly and honest staff that is always willing to help
I like that Alex, Doug and John were knowledgeable. I was suggested the perfect bike and I love it.
Bob is awesome. Fully knowledgeable, straight forth and seems to care about the customer. I would recommend Trek tech service for sure.
Good service, with a focus on making repeat customers.
I am very impressed with the product knowledge and great customer service of your service department.
Awesome stuff and selection. Very knowledgeable and helpful without being pushy.
Josiah and everybody at Trek is always extremely nice and helpful. They keep my old (1989) bike on the road for me, and I appreciate it!
Very helpful, and answered all my questions.
Quality parts and a nice variety.
Quality products