Customer Testimonials
Helpful quick service, reliable advice, friendly staff.
Very clean store, inventory and pricing is well displayed and clear. The best thing about the Trek store in Roseville is the customer service. The technicians there truly care about quality and safety when it comes to servicing your bicycle and take the time to thoroughly explain the details of what is being done before and walk through the details again after the service is done. It’s clear that they care and that is a wonderful thing!
Easy to work with.
Great customer service and I will be back
Omar did a great job and helped us to select the best bike I want to buy.
Fast and professional for purchases and bike services / repairs.
I love my FX2 + and always have friendly service there
The service was great,
I am a new owner of a Trek I will let you know later on the road it rides smooth
Trek took my bike and my concerns seriously. When I told them my bike was acting up they put it on the stand and checked it out. Within a few days they had it back to me and were able to replace some of the parts under warranty. I am ecstatic!
Service made my 6 year old bike run like new. Happily test rode a pile of e-bikes. Uncommonly cool store.
Nice shop with good inventory. Good customer service.
Service was excellent - wish I could remember dude's name, he was tall with glasses and a long beard. Very helpful and very nice. I go to Trek in Chicago sometimes and can get some "bike store attitude" there, but didn't feel that here at all.
Quick turnaround time and excellent customer service!
Fixed bikes as promised
The staff is technically proficient and professional. They always have the best advice. The bikes on hand as well as those that they are available for order make it likely whatever you need it is available.
First name removed (in Service) and the entire staff of Trek Issaquah handled my recent repair needs extremely well, even when my travel caused me to need to leave my bike there for an extended time. Thanks for a conscientious job on the repair and just for being so easy to work with.
Great staff!
Everyone is so friendly. It feels like you've tapped into the LA bike community and everyone is so happy that you've in on it.
10/10
Trek in Centerville is great at servicing my bike and has great suggestions when I have questions about my bike. They are friendly and helpful.
👌🏻
High quality bikes and excellent service.
what enthusiastic, knowledgeable and helpful staff. They recommended and installed clipless peddles, shoes and cleats while I waited.
Geoff was great. Walked me through all the specs and let me test ride with out any issues or restraints. I appreciated his help and positive vibes 👍
Product is top notch and the staff are knowledgeable and friendly! Stuff is expensive, but decent value for the money.
People, everyone there is very helpful, knowledgeable, friendly and supportive of my ride style and bike equipment needs. Trek has a great product line.
The staff at Oakland TREK have been very nice and helpful.
Thank you!
Another problem with my high tech bike easily solved due to skill and knowledge of the technician. Thanks
Mike F
Good product good service
The lady that helped me was TREMENDOUS.